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dhead001

6 Posts

4065

July 8th, 2007 17:00

BIOS ERROR - Help!!

I now frequently get a bios error that freezes my XPS 400. It happens immediately when I run second life or plug in an iPhone.


I get the windows shutdown screen with the following under technical information:

*** STOP: 0x0000007E (0xC0000005, 0x00000000, 0xBA4EF7C8, 0XBA4EF4C4)

Beginning dump of physical memory...


I have upgraded the bios to the latest but it didn't help.

Any idea how I can fix?

Thanks

chama98

424 Posts

July 8th, 2007 19:00


dhead001 wrote:
I now frequently get a bios error that freezes my XPS 400. It happens immediately when I run second life or plug in an iPhone.


I get the windows shutdown screen with the following under technical information:

*** STOP: 0x0000007E (0xC0000005, 0x00000000, 0xBA4EF7C8, 0XBA4EF4C4)

Beginning dump of physical memory...


I have upgraded the bios to the latest but it didn't help.

Any idea how I can fix?

Thanks
this is not a BIOS failure this is a system failure, windows has crashed,
 
what OS you using? xp?
 
this could either be a driver problem what hardware have u got connected to the computer?

 

odenwalder

1.2K Posts

July 8th, 2007 22:00

Dhead,
 
Since you can get online this website gives a troubleshooting checklist and advice for resolving Stop errors in general. As it states you may be able to find more info on the cayse in the Event Viewer if you can access the machine. Hope this helps.
 
 
Regards - MichaelO

XPS700 - Black
E6700 1.1.6 Bios - OS XP MCE 2005
4GB DDR2 PC2-5300 @ 667 Mhz
24 in Dell 2405FPW
768 Mb EVGA 8800GTX
XFI w/ Logitech Z-5450 5.1

dhead001

6 Posts

July 8th, 2007 22:00

I am using XP with the following connected:

Internally:
NVIDIA GeForce 7800 GTX video card
CD-ROM Drive
DVD DVD+-RW Drive
Hard drive (250GB)
Creative Audio Card
Unimodem
Ethernet adapter


Externally:
Mouse via USB
Keyboard via USB
Two external HDs via USB
HP printer via USB
Canon printer via USB
Intuos 3 graphics tablet via USB
Logitech web cam/microphone (Fusion)

Appreciate any help you can give in tracking down the problem.

dhead001

6 Posts

July 9th, 2007 01:00

Arrrgh. Just spent two hours looking through all this stuff and I am even more confused. No where does it list my specific error code. I have disconnected most of the HW connected and disabled most of the startup stuff. As soon as i plug my iPhone in I get the error.

I really don'tfeel like paying MSFT $60 to solve but I don't have the tech expertise to figure it out

odenwalder

1.2K Posts

July 9th, 2007 01:00

Did this all start with the IPhone? New hardware/drivers/software is a prime culprit for this kind of error. If so I wouldn't call Microsoft. I would be yelling at Apple and AT&T. Let us know. You won't be the only person with and IPhone, just the first reported problem.
 
Regards - MichaelO

XPS700 - Black
E6700 1.1.6 Bios - OS XP MCE 2005
4GB DDR2 PC2-5300 @ 667 Mhz
24 in Dell 2405FPW
768 Mb EVGA 8800GTX
XFI w/ Logitech Z-5450 5.1

dhead001

6 Posts

July 9th, 2007 14:00

Happened once and awhile before the iPhone now it happens immediately and everytime I plug in the USB connection to the iPhone.

i will try asking Apple and see if they can help out.

Thx

dhead001

6 Posts

July 9th, 2007 15:00

Talked to Apple. Seems to be a problem with the iPhone camera. If I delete all photos out of "camera roll" (the pics I took with the camera) it syncs without the error. I need to experiment more and get back to them to find a solution so that I can use the camera.

chama98

424 Posts

July 9th, 2007 16:00

what you could do is remove the drivers and reinstall them after you restart the computer.
 
for example:
 
remove the drivers, restart the computer and then reinstall them, that might correct the problem.
 
 

dhead001

6 Posts

July 10th, 2007 18:00

Went to the Apple store and they figured it out. The Logitech web cam driver conflicts with other cameras and drivers and crashes PCs. We removed the software and it works fine now. There is a new Logitech driver that is supposed to work ok but I think I will just leave it unistalled.

chama98

424 Posts

July 10th, 2007 19:00


dhead001 wrote:
Went to the Apple store and they figured it out. The Logitech web cam driver conflicts with other cameras and drivers and crashes PCs. We removed the software and it works fine now. There is a new Logitech driver that is supposed to work ok but I think I will just leave it unistalled.

its funny you saying that about logitech drivers, mine was crashing my PC with driver not equal or less or something to that effect, I uninstalled the drivers and the system is rock solid.
 
saying that I maybe tempting fate!
 
 

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