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May 30th, 2002 17:00

e mail error

whenever I send an e-mail. Norton anti- virus is scanning my e- mail, when that is done an error box is behind it and says-- outlook express
Some errors occured while processing the requested tasks. The message could not be opened from out outbox folder. Account "incoming bluefrognet.net,Server"outgoing bluefrognet.net.Protocol SMTP,Port,25secure(SSL);no error number:0x800420c8 1 of 2 tasks have completed successfully.

Does anyone know why this is coming up and what I should do about it if anything. My e-mail is being sent.SM



Message Edited on 05/30/02 01:58PM by sweetmarie

Message Edited on 06/02/02 02:56PM by sweetmarie

691 Posts

May 30th, 2002 18:00

Call your Internet Service Provider (IsP) and see if there server is down. Try turning off Norton E-mail Scan.

You can edit some other options also by going to TOOLS ACCOUTNS MAIL TAB. -GdS

85 Posts

May 30th, 2002 19:00

And, while you're at it, ask the ISP if the Secure Sockets Layer (SSL)
is required. If not, remove it from your options in your email program.

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