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dernedifidid

1 Message

2050

February 24th, 2001 22:00

e support button

does anyone know how to get the e support button working OR how to disable it so that windows will stop reporting "unknown device" on startup? this is on a dell 8100 that has had the OS reinstalled.
Thanks

GlennKs

23 Posts

February 25th, 2001 02:00

I have the same problem... start, run type msconfig , startup tab ,and uncheck Dell service I believe. My hard drive died and I had to reinstall everything and the support button doesn't work now.. That stopped the message on startup.

AAsch

1 Message

February 26th, 2001 15:00

I had the same problem after Dell replaced the defective hard drive on my new Dimension 8100. I E-mailed Dell and (in addition to telling them they should preinstall software on their replacement drives) got the fix from them.

If you don't wat to turn off Dell support as GlennKs suggested, you need to download the latest version of Dell Support Center available at this web address:

http:
//support.dell.com/us/en/filelib/download/download.asp?fileid=R24232&format=2539
1&sid=&lib=0&os=Windows_NT&searchtype=adv&searchcriteria=Dell%20solution%20center

I downloaded it and installed it and it solved the E-support button problem.

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