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M

2056

February 10th, 2003 06:00

e support error

windows cannot connect to the e-support button hardware.
you can still access e-support by double clicking the desktop icon.
if restarting your system does not clear this problem,you can repair it with e-support.
E support
detail:CreateInstanceEnum()failed

I get the above error message every time I start my computer
i would like to fix the problem even if it means getting rid of the whole e-support application
could you please offer me any advice

I have tried uninstalling e support but I cant uninstall "e button drivers" (as it appears on add/remove programs)

it doesnt give me the option to uninstall

Michael Guest Australia

My Computer Information - General

Dell Computer Corporation 
System Model: Dimension 8100 
BIOS Version: Dell Computer Corporation XP2 
Operating System 
Microsoft Windows XP Home Edition 
Version: 5.1.2600 
Service Pack: 1.0 
Location: C:\WINDOWS
  Capacity: 384 MB 
  Processor 
Intel(R) Pentium(R) 4 CPU 1800MHz 
Version: x86 Family 15 Model 0 Stepping 10 
Speed: 1795 MHz 

28K Posts

February 10th, 2003 12:00

See the following message posted in the Software - Other Software forum:

http://delltalk.us.dell.com/supportforums/board/message?board.id=sw_other&message.id=25449

Steve

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