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45384

January 16th, 2014 07:00

Trying to re-install Windows XP

using the CD that Dell provided with my computer.

Unfortunately I have service pack 3 on my machine and after booting to the  CD that Dell provided I am getting a message that I can't install this version of XP (it has Service Pack 1 on it).


Is there some way to install the version of XP that is on the disk that I received from Dell ? If so, do I need to get a product key from Dell ?

6 Professor

 • 

8.8K Posts

January 21st, 2014 19:00

I did as you suggested, and the change is still selected.

However I am still getting the 7B error when trying to re-install XP.

I think you need to add the SATA drivers (via the F6 wizard).

10 Elder

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43.8K Posts

January 21st, 2014 20:00

I think you need to add the SATA drivers (via the F6 wizard

If BIOS isn't set to RAID AutoDetect/ATA before booting from the Win XP CD, you'll get the 7B error.

If the SATA drivers aren't installed during the XP installation by pressing F6, the system should still work correctly after installing XP as long as BIOS is set to RAID AutoDetect/ATA

Open BIOS setup and make sure the boot hard drive is recognized on port  SATA(0). Does it show that the drive is SATA or ATA?

How many optical drives are in this system? If more than one, try booting from the XP CD in the other optical drive.  On some systems, XP has problems installing if there's more than one optical drive. So try disabling the SATA  port where the second optical drive is connected.

How many hard drives are in this system? If more than one, run BIOS Setup and turn off the SATA port where that second hard drive is connected to the motherboard

 

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