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XPS 8500, video card, power supply, upgrades
I see several threads looking for XPS 8500 video card upgrades that can be used with the stock 460w PSU or upgraded PSU. However, in upgrading the GPU for this machine, there are some cards that will not be compatible and will result in a black screen. Even with a proper video card install, an adequate and/or upgraded power supply , the video card fans will be working, but there will be no video. The problem lies in the BIOS for the XPS 8500 motherboard not recognizing the video card and this is a known issue that has carried over from the XPS 8300 to the current XPS 8500.
There have been video BIOS upgrades from some card makers to correct this problem for certain cards, but there are a lot of legacy cards that won't work. Safest bet would be to use a newer card with the PCI 3.0 spec.
In the sticky in this forum a link to the current Dell drivers shows the following video cards that are supported with drivers for Windows 8:
Video
GeForce GT 545 | GTX660 | GTX555 | GeForce GTS450 | GeForce GTX 590 | GeForce GTX 460 | GTX680 | GeForce GTX 580 | GeForce GTX 560 Ti | GTX 480 | GTX690 http://downloads-us.dell.com/FOLDER00753042M/3
Geforce GT 620 | Geforce GT640 | nVidia GT640 http://downloads-us.dell.com/FOLDER00736734M/3
AMD HD7570 http://downloads-us.dell.com/FOLDER00746666M/6/
Radeon HD 6990 | Radeon HD7870 | Radeon HD 6950 | Radeon HD 5870 | Radeon HD 6770 | Radeon HD 5970 | Radeon HD7770 | Radeon HD 5770 | Radeon HD 6870 | Radeon HD7950 http://downloads-us.dell.com/FOLDER00749652M/3
Since these are Dell OEM cards that are being supported, there are also manufacturer specific issues where a given video card model may or may not work depending on its configuration. Whereas a XFX HD 6870 will work in the XPS 8500, the same card made by another manufacturer may not work.
Please keep this in mind when doing GPU and PSU upgrades and hopefully BIOS upgrades in the future will address these issues.
It would be helpful if you have a SPECIFIC card that does or doesn't work, to post the manufacturer and complete model number in this thread.
OS and Bios information also would be helpful, and if you are using the Dell PSU or an upgrade power supply. Specific model please!
Edit:
Please include following and any other helpful information
Graphic card manufacturer and model number:
Bios:
Operating System:
Power supply manufacturer if not Dell 460w PSU :
Compatible: Yes or No
Original card with system that worked:
Hiago Araujo
7 Posts
0
November 3rd, 2013 06:00
someone tests with the new R9 270x, 280x with the xps 8500 bios and run v.A10 post here!
Ramez M.
24 Posts
0
December 2nd, 2013 16:00
I attempted to install the ASUS GTX 770 on my 8500, with a 750w corsair power supply, and no video :(
I updated the bios to the latest (can't remember the version, but whatever is available right now) and still no dice.
BTW, the RM Series corsair 750w power supply will not clear the top USB connections. If you remove that, then the psu will fit. Otherwise, no. I returned everything and may go ahead to try the GTX 660 instead since others have had success with it.
Ramez M.
24 Posts
1
December 2nd, 2013 20:00
Just bought and installed an MSI GTX 660 TWIN FROZR and it works like a champ. Im using the stock 460w power supply. Working fantastic!
Macfine
5 Posts
0
December 6th, 2013 11:00
Graphic card manufacturer and model number: ASUS GTX770-DC2OC-2GD5 GeForce GTX 770 2GB 256-bit GDDR5 PCI Express 3.0 HDCP
Bios: BIOS Version/Date Dell Inc. A12, 8/28/2013
Operating System: windows 8
Power supply manufacturer if not Dell 460w PSU : CORSAIR TX Series CMPSU-650TX 650W ATX12V
Compatible: Yes or No No
Original card with system that worked:AMD Radeon HD 7500 Series
Ramez M.
24 Posts
0
December 6th, 2013 11:00
I already mentioned this 2 posts ago. GTX 770 does not work.
Macfine
5 Posts
0
December 6th, 2013 16:00
Well here's hoping I have the same luck with a GTX 660 TWIN FROZR, then. Its too bad there really doesn't seem to be anything closer to the 770 as an option. Until I stumbled upon this thread I would have never guessed a bios would be the problem with a video card..shame on dell.
HanoverB
798 Posts
0
December 6th, 2013 18:00
Seems like this user had no problems on the previous page with a GTX 770 from another manufacturer, only problem he had was fitting the Seasonic PSU. The Corsair TX 650 V2 non-modular PSU is also made by Seasonic and might be an easier fit.
Worth trying another manufacturer of the GTX 770 like EVGA if u really want that card.
"
This thread has been immensely helpful for upgrading my XPS 8500, so I'll add what I upgraded today and hope it helps someone else out.
Just tested it with BF3 on Ultra settings and the temp was running around 174-176F (79c-80c) after a few hours of play. I'm going to look into ways to keep it cooler
Graphic card manufacturer and model number: EVGA SuperClocked w/ ACX Cooling 02G-P4-2774-KR GeForce GTX 770 2GB 256-bit GDDR5 PCI Express 3.0 SLI Support Video Card
Bios: A10
Operating System: Win 7 Ultimate
Power supply manufacturer if not Dell 460w PSU : SeaSonic X Series X650 Gold ((SS-650KM Active PFC F3)) 650W ATX12V V2.3/EPS 12V V2.91 SLI Ready CrossFire Ready 80 PLUS GOLD Certified Full Modular Active PFC Power Supply New 4th Gen CPU Certified Haswell Ready
Compatible: Yes, it all fits and runs. As someone previously mentioned, I did have to remove the wireless cable holder attached to the case.
Original card with system that worked: GT 620
EDIT: I had to buy a SATA cable for the DVD drive"
�
rhomaion
11 Posts
0
December 6th, 2013 18:00
Any GTX 6XX card should work with the XPS 8500. If you're trying to run a GTX 7XX card you'd probably have better luck with the XPS 8700.
Ramez M.
24 Posts
0
December 7th, 2013 08:00
The 660 isn't too far off from the 770. IMO, not worth the extra money for the little gain.
Ramez M.
24 Posts
0
December 7th, 2013 11:00
Chipset
Memory
Chipset
Memory
Ramez M.
24 Posts
0
December 7th, 2013 11:00
Besides, I never said it wasn't faster. I said that they are very close to each other, in which they are if you look at the specs. You should pay better attention to what you read. :)
rhomaion
11 Posts
0
December 7th, 2013 11:00
The 770 is faster than the 680 which easily outpaces the 660. Sorry, but you're wrong.
rhomaion
11 Posts
0
December 7th, 2013 12:00
Oh, I see you only go by the specs on paper. Unfortunately for you that means very little in real world performance. With that said the 770 offers substantial gains over the 670 and yet you're recommending the 660 over the 770. I can guarantee the performance per dollar ratio of the 770 beats that of the 660. I would very much like to see the metrics you base your opinion on.
sltech
8 Posts
0
December 7th, 2013 12:00
rhomaion
11 Posts
0
December 7th, 2013 16:00
And since you apparently can't use Google I'll post the very first link after searching "gtx 660 vs gtx 770 benchmarks".
http://www.hwcompare.com/14630/geforce-gtx-660-vs-geforce-gtx-770/
BTW, your suggesting that you get more graphical oomph per dollar is what's bugging me. Either you've never owned a 680 or 770 or you're in denial.