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XPS 8500, video card, power supply, upgrades
I see several threads looking for XPS 8500 video card upgrades that can be used with the stock 460w PSU or upgraded PSU. However, in upgrading the GPU for this machine, there are some cards that will not be compatible and will result in a black screen. Even with a proper video card install, an adequate and/or upgraded power supply , the video card fans will be working, but there will be no video. The problem lies in the BIOS for the XPS 8500 motherboard not recognizing the video card and this is a known issue that has carried over from the XPS 8300 to the current XPS 8500.
There have been video BIOS upgrades from some card makers to correct this problem for certain cards, but there are a lot of legacy cards that won't work. Safest bet would be to use a newer card with the PCI 3.0 spec.
In the sticky in this forum a link to the current Dell drivers shows the following video cards that are supported with drivers for Windows 8:
Video
GeForce GT 545 | GTX660 | GTX555 | GeForce GTS450 | GeForce GTX 590 | GeForce GTX 460 | GTX680 | GeForce GTX 580 | GeForce GTX 560 Ti | GTX 480 | GTX690 http://downloads-us.dell.com/FOLDER00753042M/3
Geforce GT 620 | Geforce GT640 | nVidia GT640 http://downloads-us.dell.com/FOLDER00736734M/3
AMD HD7570 http://downloads-us.dell.com/FOLDER00746666M/6/
Radeon HD 6990 | Radeon HD7870 | Radeon HD 6950 | Radeon HD 5870 | Radeon HD 6770 | Radeon HD 5970 | Radeon HD7770 | Radeon HD 5770 | Radeon HD 6870 | Radeon HD7950 http://downloads-us.dell.com/FOLDER00749652M/3
Since these are Dell OEM cards that are being supported, there are also manufacturer specific issues where a given video card model may or may not work depending on its configuration. Whereas a XFX HD 6870 will work in the XPS 8500, the same card made by another manufacturer may not work.
Please keep this in mind when doing GPU and PSU upgrades and hopefully BIOS upgrades in the future will address these issues.
It would be helpful if you have a SPECIFIC card that does or doesn't work, to post the manufacturer and complete model number in this thread.
OS and Bios information also would be helpful, and if you are using the Dell PSU or an upgrade power supply. Specific model please!
Edit:
Please include following and any other helpful information
Graphic card manufacturer and model number:
Bios:
Operating System:
Power supply manufacturer if not Dell 460w PSU :
Compatible: Yes or No
Original card with system that worked:
JEsp78
8 Posts
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April 20th, 2013 20:00
Hey "callmemaybe", Yes the Corsair 650-Watt 80 Plus Bronze Certified will fit. See my pic earlier in this thread. I've installed one myself.
JEsp78
8 Posts
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April 21st, 2013 19:00
@CallMeMaybe. Yeah, the Corsair are a really good brand. The installation was pretty easy. It was my first time installing a new PSU. I had no real problems.
Labatyd
39 Posts
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May 13th, 2013 09:00
Graphic card manufacturer and model number: Gigabyte ATi Radeon HD 7950 Windforce 3X 3072MB GDDR5
Bios: A10
Operating System: Windows 8 Enterprise x64
Power supply manufacturer if not Dell 460w PSU : Corsair Builder Series CX 600w Modular '80 Plus Bronze' Power Supply
Compatible: Kind of. Initially I had the black screen issue, but fixed that by flashing the XPS's BIOS up to A10. The problem now is that this card generates so much heat that the completely ineffective internal case fan is unable to cope, causing high temperatures in the PC under load. Running with the side panel off helps considerably but totally defeats the purpose. The excellent SpeedFan utility could be the saviour here but is unable to alter the fan speed.
Original card with system that worked: OEM AMD Radeon HD 7770
ajlm
1 Message
0
May 24th, 2013 03:00
Solutions to my GTX670 flickering problems:
My gig: Dell XPS 8500, Asus GTX670
What I did: There is an on-board integrated graphics adapter, Intel HD Graphics 4000, comes with the Dell XPS 8500, and the video output ports are covered. Take off the covers, and connect either the VGA or HDMI port to a monitor with a proper cable; and once booted into Windows, install the driver for the Intel graphics adapter. Restart and the GTX670 will work fine. Both adapters, the integrated Intel one, and the PCIe one, have to be connected to its own monitor for the PCIe adapter to work.
HanoverB
798 Posts
0
May 25th, 2013 01:00
I did try installing the drivers for my video card during the problem solving period in October, 2012 with both the onboard HDMI/VGA and the GTX560 attached to different monitors in my dual monitor setup. That did not solve the issues with the Motherboard Bios/GPU Bios problem as from the properly functioning windows 7 desktop using the onboard video, the XPS 8500 doesn't see the card in the PCI-e slot.
Thanks for the suggestion.
Nuge88
10 Posts
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May 30th, 2013 01:00
I know I've already asked a bunch of questions in this discussion forum a few months ago but I finally bought new computer. I just have a question regarding the operating system. It's coming with a Windows 8 but I plan on purchasing Windows 7 Home Premium 64 OEM or retail from online. Will either choice affect the A09 BIOS upgrade or the GPU ( in which I plan to upgrade from a Geforce 640 to a EVGA Geforce GTX 660 in a few months after getting the computer)?
alny22
6 Posts
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June 10th, 2013 13:00
I just bought an xps 8500 that came with the gtx 640. I am using it to trade stocks across at least 4, 24 inch ultrasharp monitors. I am a novice so i would like to change as little as possible and stick with my stock 460w power supply. I will not be doing any gaming. Can anyone recommend a compatible card they think I should purchase that will support my setup. thanks
Tesla1856
8 Wizard
8 Wizard
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17K Posts
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June 10th, 2013 14:00
Kelbear1
1.5K Posts
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June 10th, 2013 14:00
I would probably go with a Sapphire Flex card to get up to a 4 monitor display like this one HERE.
rdunnill
6 Professor
6 Professor
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8.8K Posts
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June 10th, 2013 21:00
Graphic card manufacturer and model number: HIS 7750 DDR5 (H775F1GD)
Bios: A10
Operating System: Windows 7 Professional x64
Power supply manufacturer: Corsair 430M
Compatible: Yes
alny22
6 Posts
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June 11th, 2013 11:00
Ive decided I am going with a 2gb amd 7850 card. Would this work?
www.newegg.com/.../Product.aspx
rhomaion
11 Posts
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June 11th, 2013 12:00
Kelbear1
1.5K Posts
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June 11th, 2013 21:00
No. It will not give you the monitor support you want.
Tesla1856
8 Wizard
8 Wizard
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17K Posts
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June 11th, 2013 22:00
TheRealHH
14 Posts
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July 3rd, 2013 13:00
I'm curious if anyone has installed a GTX 760 in their XPS 8500. I'm kind of doubting it, but I figured it was worth asking before I took the plunge. Windows 7, will be upgrading the PSU. www.newegg.com/.../Product.aspx That's the graphics card I'm planning on using.