ECS 3.0 Community Edition Web UI

Question

I have a four node ECS 3.0 cluster that has been working fine for three weeks.  Recently, attempting to log into the Web UI from all four nodes returns the same error message: Unable to connect to the service. Service(s) are unavailable, try again later. S3 connectivity has been intermittent for a time during this UI issue, but it seemed to recover and has been continuing to service application needs. And since this login problem occurs against each of the four nodes, I question whether there's a single log to glean more information from.  ECS service log locations / /opt/emc/caspian/fabric/agent/services/object/main/log Thoughts?

JasonCwik · Accepted Answer

I talked to Mike on the phone. The issue what that the auth service was blocked on all 4 nodes. We restarted it with:

sudo kill `pidof authsvc`

And logins now work to the portal. We'll work on the cyberduck issue as next.

benschumacher · Answer

Can you goto http:// :9101/ and click the Show DT Initialization Status link in third column midway down?  What's the result of that status call? Ben

Mike_Phelps · Answer

thanks for the response Ben Schumacher

I entered the public ip:9101 and clicked the link you mentioned. That link changed to the private interface so I changed the url to the /stats/dt/DTInitStat/. Not sure if this was the expected behavior.

some XML:

512

0

travis_wichert · Answer

Hi Mike! What happens when you try accessing one of the API endpoints?  Same error or something different? Thanks!

Mike_Phelps · Answer

leveraging Cyberduck, my colleague couldn't access S3 buckets late yesterday. However, he can connect this morning.  The Web UI is still throwing the error posted initially.

Mike_Phelps · Answer

now that the Web UI is responsive, and I haven't seen any issues with S3 Browser, I'll close as answered/resolved. Looking into Local Traffic Manager / Global Traffic Manager to improve on the current configuration in front of ECS Free and Frictionless to supported appliance based deployment.

Thanks Jason Cwik for jumping on a WebEx yesterday.

Mike

ECS

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