Dell Command Configure - Issue Changing DMA Settings

Question

We have been having issues creating a Dell Command Configure executable that disables the KernelDMA and PreBootDMA settings in BIOS. We are doing this because we have some models that have blue screens when these settings are enabled and we want to have an easy way to adjust these settings for multiple computers at a time. We have an existing BIOS package that changes out standard settings, including disabling Intel Virtualization (as that setting is not supported by our Antivirus application and results in the system hanging). However, we have not been able to change these DMA settings with Dell Command Configure BIOS EXEs, either in this package or in a separate package where these are the only settings being changed. We are able to change these settings manually in BIOS without a problem, and they don't appear to have any dependencies to changing the settings that are not already configured. The log does not provide much information in terms of what is not working. This is the output for the package that should just disable these two settings when run locally: [Wed Nov 20 16:35:47 2024] Self Contained Executable(SCE) Execution Start[Wed Nov 20 16:35:47 2024] Original command line: 'C:\Users\username\Downloads
odmapw_x64.exe' [Wed Nov 20 16:35:47 2024] SCE Framework Version: 4.12.0.0[Wed Nov 20 16:35:47 2024] SCE Release: R309560[Wed Nov 20 16:35:47 2024] Initializing framework...[Wed Nov 20 16:35:47 2024] Data in smbios table is (hex)value = a , Chasis type (hex)value = a , System type is : Client [Wed Nov 20 16:35:47 2024] User Command: attended[Wed Nov 20 16:35:47 2024] SCE Capabilities Value: 1042284543 (0x3E1FFFFF)[Wed Nov 20 16:35:47 2024] SCE Vendor Software Version: 4.12.0[Wed Nov 20 16:35:47 2024] Local System/Model Compatible with this Package? Yes[Wed Nov 20 16:35:47 2024] Local System OS Version: 10.0.19045[Wed Nov 20 16:35:47 2024] OS Compatible with this Package? Yes[Wed Nov 20 16:35:47 2024] Local System OS Language: EN[Wed Nov 20 16:35:47 2024] Language Compatible with this Package? Yes[Wed Nov 20 16:35:47 2024] Extraction-miniunz path: C:\PROGRA~3\dell\drivers\05F86A~1\miniunz.exe[Wed Nov 20 16:35:47 2024] Extraction-arguments:  -x C:\Users\username\DOWNLO~1\NODMAP~1.EXE -o -d C:\PROGRA~3\dell\drivers\05F86A~1[Wed Nov 20 16:35:48 2024] Extraction-GetExitCode: 0[Wed Nov 20 16:35:48 2024] Identified Behavior : attended[Wed Nov 20 16:35:48 2024] Temporary payload log file name: C:\ProgramData\dell\drivers\05f86a42-1608-4050-8a11-0620733ed8de\SCE26D0.tmp[Wed Nov 20 16:35:48 2024] Translated Command Line : applyconfig.bat -l='C:\ProgramData\dell\drivers\05f86a42-1608-4050-8a11-0620733ed8de\SCE26D0.tmp'[Wed Nov 20 16:35:48 2024] Path : C:\ProgramData\dell\drivers\05f86a42-1608-4050-8a11-0620733ed8de[Wed Nov 20 16:35:48 2024] Working Directory: C:\ProgramData\dell\drivers\05f86a42-1608-4050-8a11-0620733ed8de[Wed Nov 20 16:35:53 2024] Append Vendor Software Log: C:\ProgramData\dell\drivers\05f86a42-1608-4050-8a11-0620733ed8de\SCE26D0.tmp[Wed Nov 20 16:35:53 2024] --- Start of Vendor Software Log --- [Wed Nov 20 16:35:53 2024] ASCII payload log file detected.[Wed Nov 20 16:35:53 2024] 2024/11/20 16:35:53 cctk - CCTKAppEngVer=4.12.0.952024/11/20 16:35:53 cctk - Option : KernelDma  2024/11/20 16:35:53 cctk - There was an error setting the option 'KernelDma'. 2024/11/20 16:35:53 cctk - Option : PreBootDma  2024/11/20 16:35:53 cctk - There was an error setting the option 'PreBootDma'. 2024/11/20 16:35:53 cctk - Importing ini file is failing for some features. For more information, check log.CCTK STATUS CODE : FAILURE[Wed Nov 20 16:35:53 2024] --- End of Vendor Software Log --- [Wed Nov 20 16:35:53 2024] Get name of the Folder file: C:\Users\username\Downloads[Wed Nov 20 16:35:53 2024] Vendor Software Return Code: 146[Wed Nov 20 16:35:53 2024] Name of Exit Code: Importing ini file is failing for some features. For more information, check log.[Wed Nov 20 16:35:53 2024] Exit Code set to: 0 (0x0)[Wed Nov 20 16:35:53 2024] Result: FAILURE[Wed Nov 20 16:35:53 2024] Name of Exit Code: Importing ini file is failing for some features. For more information, check log.[Wed Nov 20 16:35:53 2024] Execution terminated at date-time Wed Nov 20 16:35:53 2024[Wed Nov 20 16:35:53 2024] ######

markie2202 · Answer

Hi Adam, We are having the same issue. Also with setting the KernelDma to Disabled. Have you find a solution?

Adam P · Answer

Not yet unfortunately

Endpoint Management

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