UNSOLVED

Ultra9.99

updated

11 years ago

U9

Ultra9.99

1 Rookie

37 Posts

0

1894879

April 24th, 2015 17:00

E7250 - Broadcom Usbccid Smartcard Reader (WUDF)- MISSING

using MDT 2013, Download cab drivers for E7250 model for windows 8.1x64.

after image it is missing (yellow exclaimation mark in device manager)

Broadcom Usbccid Smartcard Reader (WUDF)

USB\VID_0A5C&PID_5804&REV_0101&MI_03
USB\VID_0A5C&PID_5804&MI_03

Already tried to install Controlvault, still same thing.

Cab driver dated:

A02 2VH82 04/14/2015 271 MB

Any help????

  • jddfw

    2 Intern

    87 Posts

    24634

    0

    Posted May 4th, 2015 12:00

    I'm looking at the same:

    • Broadcom NFP
    • Broadcom USH w/swipe sensor

    Earlier models used the Dell Data Protection driver set, but that appears to have changed with the E7200-series.  Still trying to figure this out...

  • jddfw

    2 Intern

    87 Posts

    24634

    0

    Posted May 4th, 2015 14:00

    Got it.

    Take the Dell Data Protection | Security Tools.  Expand it out, and you'll have a single installation file.  "Open this archive" (I used 7-Zip) and extract the Dell ControlVault Software Update folder.

    From here, I used "Version 3.x" and ran the "Dell_CV_SW_Update" appropriate for my OS.

    (If you'd like the "Security Tools," you'll need .NET Framework 4.x, and you can simply run it, as is.)

  • Ultra9.99

    1 Rookie

    37 Posts

    24634

    0

    Posted May 11th, 2015 16:00

    I am glad  you had figure it out, where did you download this driver???? any link

  • 24634

    0

    Posted May 14th, 2015 16:00

    jddfw, ran Dell_CV_SW_Update_x64.exe, now I got missing

    Contacted SmartCard
    USB\VID_0A5C&PID_5804&REV_0101&MI_01


    Contactless SmartCard
    USB\VID_0A5C&PID_5804&REV_0101&MI_02

  • jddfw

    2 Intern

    87 Posts

    24634

    0

    Posted May 15th, 2015 05:00

    As the drivers load, you should see them change to the following:

    • Broadcom NFP
    • CVUSBDRVBus_257

    Try running the entire Dell Data Protection | Security Tools installation and see if you are still having trouble.