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RobertBMills

updated

15 years ago

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28258

September 30th, 2011 09:00

Optiplex 790 pack A01 - graphics driver issues

I'm having an issue with the graphics driver included in the Optiplex 790 pack and IE9. I had to disable software rendering or IE9 would immediately crash upon launch. I was wondering if anyone else experienced similar issues. Running W7 x64 SP1 and deploying using MDT 2010 U1.
  • 736

    0

    Posted September 30th, 2011 09:00

    specifically the ATI 6350 driver.
  • JWhips

    1 Message

    736

    0

    Posted September 30th, 2011 09:00

    "I'm having an issue with the graphics driver included in the Optiplex 790 pack and IE9. I had to disable software rendering or IE9 would immediately crash upon launch. I was wondering if anyone else experienced similar issues. Running W7 x64 SP1 and deploying using MDT 2010 U1. "
    I just finished signing up for the site to post about the solution I found (saw the bubble note of the thread on the main page!).

    I spent 4 hours straight finding out that the driver version 8.863.3.0000 07/22/2011 is BAD. As soon as IE would try to visit any site outside the predefined trusted site list, IE would crash. BEX Iexplore. (I think I have a screen shot somewhere).

    Solution: Disable the driver in MDT (listed x4)
    If machine is already installed; choose to update driver | Browse | Let me Pick. Choose the driver 8.783.2.2000 from 11/16/2010

    Dell needs to correct this immediately!

    EDIT: This is with Win 7 x64 (tried w/ sp1 or none). MDT 2010 U1.
  • DELL-Warren B

    1 Rookie

    1124 Posts

    736

    0

    Posted September 30th, 2011 14:00

    The dev team is aware of this issue and are working on addressing it.
  • koenmaes

    10 Posts

    736

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    Posted October 7th, 2011 04:00

    Same issue, driver also crashes Autodesk design review (even when you open it without loading any file) and might be the cause of my powerdvd issues.
  • DELL-Warren B

    1 Rookie

    1124 Posts

    736

    0

    Posted October 10th, 2011 08:00

    koenmaes,

    Thanks for the additional details. I'll forward to the dev team.