trnc

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5 years ago

T

trnc

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February 18th, 2022 11:00

Can't run cli

I had to replace a disk today on a PS6210, so I've uploaded the latest firmware kit and logged in through Putty but I can't run commands. There's a hash mark instead of > . I had no problem with the same operation last July and have been on the 10.0.3 firmware since before that, so I must be completely forgetting something here. How do I enable the shell?

Thanks.

 

  • dwilliam62

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    Posted February 18th, 2022 12:00

    Hello, 

     It sounds like you logged in as 'root' user not 'grpadmn'   Grpadmin will start the CLI> shell. You should never use the root account unless directed to by support 

     Regards, 

    Don 

  • trnc

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    Posted February 18th, 2022 12:00

    D'oh! Yup, logged in as root by mistake. All good now. Thanks!

  • dwilliam62

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    Posted February 18th, 2022 12:00

    You are so welcome!!  Glad i could help.  

     Take care.

    Don