Unsolved

This post is more than 5 years old

16 Posts

46630

October 6th, 2011 05:00

HIT for VMware on vSphere 5 / Storage Capabilities view

First time I had a look at it and so far I like it. However, something doesn't seem to work right. I can do everything I should, such as creating LUNs, resizing LUNs and so on but I noticed that it doesn't show the Storage Capabilities.

Based on screenshots, youtube videos etc., it supposed to display the underlying Raid level, which it doesn't.

First screenshot shows that the integration is indeed working, second one shows the lack of LUN information ...
Am I missing something ? 
 
 
 
 

16 Posts

October 6th, 2011 05:00

Oops, uploaded the same screenshot twice, here the correct one (can't seem to edit my post)

16 Posts

October 6th, 2011 09:00

Can't find it now. Maybe it was shown from EMC and just mentioned that HP and Dell have that too. But shouldn't it show SOMETHING rather than n/a ?

16 Posts

October 6th, 2011 13:00

I meant would've fine if it 'does not' show the raid level :)

16 Posts

October 6th, 2011 13:00

I have just recently downloaded it so I assume I got the latest anyway (HITVE-3.1.1.32.ova). It is fine when it does show the Raid level, but it shows 'n/a' which is weird. I also opened a SR but no answer yet.

16 Posts

October 7th, 2011 08:00

Thanks.

This was indeed the way I had the ISCSI initiator configured.

The steps I have taken now

1. Remove CHAP from Discovery settings

2. Add CHAP to General settings

3. Rescan adapter

4. Rescan storage view

5. Resync VASA Provider

6. Waited 10 minutes

7. Refreshed Storage View

= Storage Capability = n/a

8. Remove CHAP settings altogether

9. Remove IPs from ISCSI Initiator (Discovery / Targets)

10. Rescan adapter

11. Change access settings to be IP based rather than CHAP based

12. Re-add EQL IPs to initiator without any CHAP

13. Rescan adapter

14. Rescan / Refresh storage view

15. Resync VASA Provider

16. Wait 10 minutes

17. Refresh Storage View

= Storage Capability = n/a

18. Rebooted VASA appliance

19. Rebooted vCenter

= Storage Capability = n/a

Not sure what else to try to be honest.

Also opened an SR yesterday but so far no response yet

16 Posts

October 7th, 2011 09:00

Hiya,

SR# 843406228

16 Posts

October 7th, 2011 14:00

Oh that I always check.

16 Posts

October 11th, 2011 10:00

Right, forwarded the logs to Donald again with the fileexchanger login details.. Hope that helps :)

16 Posts

October 11th, 2011 10:00

Already send those through, thanks Don :)

16 Posts

October 11th, 2011 10:00

They have already been submitted when the ticket was submitted ...  (uploaded to https://fileexchanger.dell.com ), now I was requested to upload them to https://dtxdropbox.dell.com - does that mean 3rd line support doesn't have access to fileexchange and I need to re-upload ?

16 Posts

October 17th, 2011 13:00

Just thought I update this with the solution .... We finally found out what the problem was. In our environment we allow access to the LUNs via IP. In our case the two vmkernel IPs participating in multipathing.

However, in addition to the LUN connection, the vcenter has to have access as well. In our case the vcenter was on the same network as the managment of the SAN. Adding the IP of the vcenter does not work, you have to allow the IQN of the software initiator access to the LUN as well.

One Re-scan later we finally got the informations displayed in vcenter :)

Thank you to all people from L1-3 and engineering who were involved in solving this :)

3 Posts

December 1st, 2011 11:00

I am having the same problems getting VASA to work properly.  What iSCSI software initiator did you add to the Access tab on Volumes?  From your post it sounds like the Microsoft iSCSI Software Initiator name from the vCenter server.  So I installed it and it sees the Volumes but that didn't help get VASA working.  Or did you mean the vSphere iSCSI Software Adapter initiator names from your vSphere hosts?  I currently have my iSCSI network defined as having access to the volumes using a wildcard for the last octet....192.168.55.*....because I have 5 hosts with 4 NIC's each connected to the SAN.  Should I add the 5 IQN names from each of my hosts to each volume?

Thanks.

3 Posts

December 1st, 2011 12:00

I am reporting back that changing my Volume ACL's to the IQN names from the hosts worked.

Thanks.

3 Posts

December 1st, 2011 12:00

I will change all the Volumes to the IQN names from the hosts and report back.   At one point this SAN was only dedicated to the vSphere hosts and the iSCSI network was isolated from the rest of the network so using wildcards was OK.  It has since morphed to be routable to the whole network to get the volumues replicated to the DR site and SRM working.  Also the VM's inside of vSphere have access to the SAN using the MS iSCSI initiator in order to get the ASM working with Exchange and SQL.  I see your point.  Why do they even give the option of wildcards?

1 Message

December 7th, 2011 18:00

Just wanted to post back and let others know that this resolved the issue for me as well (converting volume ACL from IP to IQN). Dell/EQL support was asking for logs, glad it was a simple fix/workaround. Defnitely sounds like a firmware bug to me.

No Events found!

Top