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January 21st, 2019 16:00
Need to reset password from Equallogic PS4100X
sHi we have an Equallogic PS4100X that was configured almost 5 years ago, and we need to restore the grpadmin password, could you help us with this process?.
Best regards,
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dwilliam62
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January 23rd, 2019 09:00
Hello,
You will need to call support to get this accomplished. You need to be connected via the serial port to the active controller.
Even w/o a contract they should help you get it reset.
Regards,
Don
Origin3k
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January 24th, 2019 13:00
I can signed that. There is a challenge responce inbuild into the EQL and the support can help you. It may take some time to get the right supporter who knows about :)
Regards,
Joerg
dwilliam62
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January 25th, 2019 08:00
Hello,
Did you get it reset OK?
Regards,
Don