PS 5000 Storage issue

Question

I have a wierd issue with my dell PS5000

few days ago my dell storage crashed. I connect it with console and reset to factory defaults. then i reconfigure it member and group IP settings. its working good and i was able to manage it and access its storage services from network. but after reboot from console its control goes to secondary/passive controller and unable to access it from member or group IP. when i check status from console it shows all the settings of group and member but no access from its IPs.. even it cant ping group n member ip. tried number of times to reset and reconfigure but every time same thing happen rebooting the storage and access gone from network

imransalamat · Answer

no vlan environment  i just figured out that network port leds are not ON at one controller

Origin3k · Answer

EQL have one singe active controller module and one on standby. The later one offer additional CPU and Cache but the network isnt active. Only on a controller failover or restart of the array the standby becomes an active one and network goes online.

Regards,

Joerg

imransalamat · Answer

yes both are wired with network all 6 network ports connected with switch

imransalamat · Answer

whenever i restart eql it shift to standby and access gone :(. only through console port i can access the controller even it shows IP settings but unable to access storage from network

imransalamat · Answer

ok but when restart the EQL why it goes to standby and network access stopped

Origin3k · Answer

On every restart the role of active/standby changed and its a normal behaviour on a EQL.

- check all of your 3 network cables and the switchports

- try to change the controller modules and see if the network problem moves with the contoller

Regards,

Joerg

EqualLogic

PS 5000 Storage issue

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