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ti.infraestrutura
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September 3rd, 2025 15:35
Setup not function
setup
Group Manager Setup Utility
*** RAID is not functioning properly: RAID in trouble..
Setup has failed. Please contact customer support.
I can delete the raid and recreate it, but I don't know the commands to delete and recreate it.I don't need a backup; the data has already been removed.0
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Posted September 4th, 2025 07:18
You cant "setup" a EQL when there is a existing Disk error.
Iam not sure if you try to setup an EQL which is already configured. If its configured.. than "reset" will start the process of a factory reset. Once finished and restartet you can start the "setup", which automaticly kicks.
Regards,
Joerg
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Posted September 5th, 2025 11:58
when trying to enter the setupCLI> setup
Group Manager Setup Utility
The setup utility establishes the initial network and storage
configuration for a storage array and then configures the array
as a member of a new or existing group of arrays.For help, enter a question mark (?) at a prompt.
Do you want to proceed (yes | no ) [no]: yes
*** Cannot create mini RAID set: No devices.
Setup has failed. Please contact customer support.0
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Posted September 5th, 2025 12:02
Now the message is a completly other one. "No Devices" looks like your EQL isnt equipped with original certified EqualLogic drives. Yes, the unit will not except a non certified EQL drive.
So please send a photo what type of drives you have there.
Regards,
Joerg
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Posted September 5th, 2025 13:36
I have 2 PS6110s here, you might need to invert the controller.
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Posted September 5th, 2025 13:40
Here are the photos of all the controllers of both EQuallogic.
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Posted September 5th, 2025 14:17
video 1 - server boot controller
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Posted September 5th, 2025 14:17
Video 2 boot controller -
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Posted September 5th, 2025 14:27
Do you have image of physical hard drives showing the drive label?
If they are all the same then one image would be fine, if there are different disk then one sample image of each different disk please.
DELL-Charles R
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Dell Technologies | Enterprise Support Services
#IWork4Dell
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Posted September 5th, 2025 14:30
I ask for photos of the drives ;) "No drives" means that no disk are attached. Maybe the CM, Backplane is broken. On a up and running EQL there is "raidtool". The question is if there is a command to display the inventar like "show".
- Based on the video is see a red error light flashing of one of the CMs
- In the early days the CMs are Modell dependent(SATA, 10K, 15K ) and have different colors. I have in mind that this would be changed later. Does all 4 CMs have the same color?
Yes you can swap the CMs BUT PLEASE TAKE NOTICE that there is a small SD Card on the bottom of each CM which needs to be swapped. The SD contains the OS and all informations.
Because you have 2 EQLs... which one do you test and does the other one reacts the same or different?
Regards,
Joerg
(edited)
DELL-Charles R
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Posted September 3rd, 2025 20:45
Hello,
I would need some more information such as the system model, raid configuration, firmware levels you have.
I did find this resource may help:
EqualLogic: PS Series: Performing Common Actions with PS Series (EqualLogic) Arrays
*Delete an EqualLogic Volume
*Create a New Volume for an EqualLogic Array
https://www.dell.com/support/kbdoc/en-us/000128628/ps-series-performing-common-actions-with-ps-series-equallogic-arrays
DELL-Charles R
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
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