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54 Posts

22541

January 26th, 2011 15:00

MD3000 keeps changing from Optimal to Non-optimal

I have a MD3000 connected to two Dell R710 servers. Each server has two HBAs and the SAS cabling is setup according to the 2 Node Cluster with Redundancy diagram.
The MD3000 has 15 disks. 7 disks in a RAID5 on RAID controller 0, 7 disks in a RAID 5 on controller 1. The remaining disk is a hot spare. I have 4 disk groups (Databases, Logs, Backups, Quorum) configured on the array. Both servers are in a host group which have access to all the disk groups on the array. The cluster appears
to be working correctly and failing over properly. However, in the Dell Storage Manager, the status keeps changing from Optimal to Non-Optimal every few minutes.

If I change the virtual disk ownership path to correct the suggested path for two disk groups (it is the same groups that keep losing their path) the array goes back to Optimal, but soon thereafter it starts switching back and forth from Optimal to Non-optimal.
I have updated the firmware, reseated the cables. It will do this with one server powered on or both.

Any ideas?

2 Intern

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847 Posts

January 26th, 2011 15:00

Windows? Lynux? Hyper-V? Vmware?

Usually means your paths are not all there.... Check under iSCSI adapater on the configuration tab. Listed under Storage adapters.

54 Posts

January 26th, 2011 15:00

The servers are running Windows Server 64bit 2008 R2. I am not using iSCSI, I am using HBA SAS

2 Intern

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847 Posts

January 27th, 2011 07:00

"The servers are running Windows Server 64bit 2008 R2. I am not using iSCSI, I am using HBA SAS"
Not that I can help. I am banking some error in the cluster configuration then. I think the troubleshooting may be beyond what can be done here.
So you shutdown one of the cluster members and it stops doing it?

54 Posts

January 27th, 2011 07:00

If I shutdown or evict one of the cluster members, the problem still occurs. I suppose I will call Dell support to see if anything comes out of it.

2 Intern

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847 Posts

January 27th, 2011 09:00

sounds even more like a pathing issue.

On your MD3000 there is a switch on the front Unified / Split.... That switch being wrong could cause this.

54 Posts

January 27th, 2011 13:00

Hmm, didn't know about the switch. I will check and see if there is one.

2 Intern

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847 Posts

January 28th, 2011 13:00

Pretty sure you need it set on Unify or what would be the up position.
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