4 Operator

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2.8K Posts

February 11th, 2008 07:00

Could you please describe the environment ?? Which box you are talking about ?? Is it a DMX3 or a DMX1000 ?? What is the code level of the box ?? The more details you can share (I.E. some output of the commands) the more easy will be for us to help you :D

9 Posts

February 11th, 2008 08:00

it's DMX-3 code level 5771.94

4 Operator

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2.8K Posts

February 11th, 2008 23:00

My "experts" (maybe it's better to describe them as "Divinity of God") told me it's a bad behaviour .. They think it's better if you open a Service Request since its' not the expected behaviour.

Message was edited by:
Stefano Del Corno

3 Apprentice

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423 Posts

February 12th, 2008 02:00

This definately sounds a bit mad. Please open a ticket with the support centre, if you have query outputs please attach them to the SR via powerlink along with the contents of /var/symapi/log.

EMC grab will always be helpful as it will save support from having to ask for individual files and will ultimately get you a quicker resolution.

4 Operator

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2.8K Posts

February 18th, 2008 02:00

Su did you open a SR ?? Are you working on this issue ??

3 Apprentice

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423 Posts

February 25th, 2008 02:00

Su, did you get an answer on this?

4 Operator

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2.8K Posts

February 25th, 2008 03:00

Paul it looks like this thread is laying around, forgotten and abandoned :D

Maybe Su is on vacation .. Let's wait some more time .. :-)

3 Apprentice

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423 Posts

February 25th, 2008 06:00

Looks like an interesting one, If I had the SR number I'd be interested to see what happened.

I wish I was on vacation ;)

4 Operator

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2.8K Posts

March 21st, 2008 04:00

It looks like will never ever happen something ;-)
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