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Chris_Dalrymple
16 Posts
0
2287
June 9th, 2009 08:00
Solutions Enabler returning a code 28
My customer is receiving a code 28 (Read or Read/Write permission/access not present) when we try to do a SymInit through the SYMAPI built into the Solutions Enabler. Does anyone know the cause of this type of error, or a workaround?
s this the wrong place for this type of question? Should I be submitting an SR?
s this the wrong place for this type of question? Should I be submitting an SR?
540
0
Posted June 10th, 2009 07:00
Small problem encountered. Every time I click on the link to the knowledgebase I get the Primus Self-Service login page. I give it my username and password for the powerlink site, but it keeps rejecting them.540
0
Posted June 10th, 2009 08:00
hmm... that's odd. Let's try this. Go here:
https://support.emc.com/products/SolutionsEnabler/SYMCLIGeneral.aspx##
click on the "How-to's" tab.
It is the last one under Miscellaneous. It's the same link though
LMK
Dave Yates
EMC TSE3
Benevolent Host S/W & Mainframe Forum Moderator
Il Moderatore Benevolo540
0
Posted June 10th, 2009 09:00
Couldn't get it with a new link either. I decided that it might be an issue with my browser, so I cleared the cache and my saved session data. Everything appears to be fine now.
Anyway, now I've got the data and I will pass it on to my customer and see if that solves the problem.
Thanks!540
0
Posted June 10th, 2009 11:00
You're welcome Chris!
Hopefully that knowledgebase entry gets the ball rolling. If you still have trouble, you can search the knowledgebase off that support.emc.com Solutions Enabler web page.
Let us know the results.
best regards,
Dave Yates
EMC TSE3
Benevolent Host S/W & Mainframe Forum Moderator
Il Moderatore Benevolo
Davidy8s
154 Posts
540
0
Posted June 9th, 2009 09:00
Read/Write permission/access not present) when we try
to do a SymInit through the SYMAPI built into the
Solutions Enabler. Does anyone know the cause of
this type of error, or a workaround?
Not off the top but hang on...
You're in the right place.
If we can't get you moving again here, then sure. You can open a service request any time, but the advantage to discussing here is that other customers can see not only the answer, but the various facets of the situation and how you got to your conclusion.
Now, I took your data and extrapolated a little on our knowledgebase. Does this help?
http://csgateway.emc.com/primus.asp?id=emc157926
Dave Yates
EMC TSE3
Benevolent Host S/W & Mainframe Forum Moderator
Il Moderatore Beneovlo