Inspiron 3847, no boot, no driver access for recovery

Thankyou for your support.

I am well versed in Computers and am an RF Engineer.

Attempted for the 6th time to build a USB Boot Stick to no avail from the Microsoft Recovery Program

Used 8Gb USB which, when inserted into the Computer tells me to format which I said yes to and did complete the format and then downloaded the Microsoft Recovery Program which again failed 50% through the verify with error code 0x80070005-0xA001A where you learn that Microsoft have a problem with this program after reading some 17 pages of totally frustrating information.

Tried 2 x brand new Emtec 16Gb USB Sticks and when told to format, fails to do so with the error "Windows unable to complete format".

I am doing what you are suggesting as I am already familiar in how to operate these devices through study and much experience.

Easus Partition Manager also failed to format the USB Sticks.

At this point I have but no choice in asking both Dell and Windows to send me a USB Boot Stick that works in a final attempt to recover this Computer.

This should be a part of any new Computer to be issued with some means of Boot recovery without all this frustration and lost time and this is affecting my production considerably and I am not the only one in this Catch 22 situation.

When can I expect to see that USB Stick arriving as this situation is now costing me dearly financially?

Respectfully.

David G

This is mainly a user-to-user forum so we can't send you anything. And it's doubtful Dell would send it (a) because you're out of warranty and (b) because Microsoft puts restrictions on how their software is distributed and that's why MS offers the Win 10 ISO file on their own site.

Format the USB stick as a FAT32 file system using Disk Management in Windows. And after you format it, right-click the partition on the USB in Disk Management and mark it Active. If "marking active" isn't available in Disk Management, you should be able to mark it active by running diskpart after exiting Disk Management.

Follow the steps here to "create installation media (USB flash drive, DVD, or ISO file) to install Windows 10 on a different PC". I've used this method to create a bootable USB several times and it has always worked for me.

Or, is there a chance you can get somebody else to format the USB stick on their PC and create the bootable Win 10 ISO for you?

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@angophera23 wrote:

 

Tried 2 x brand new Emtec 16Gb USB Sticks and when told to format, fails to do so with the error "Windows unable to complete format".

Easus Partition Manager also failed to format the USB Sticks.

 

 

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Downloading a whole 8gb ISO perfectly is not easy on a slow/poor connection, but it should still work. I'm sure being in Australia doesn't help much . Seems like there should be a mirror for you guys. If you still have friends at NASA, I'm sure they will let you borrow a Windows-10 flash-drive or disc (it's not like you want a serial key).

So, this is a separate problem.

My Dell Inspiron-620 running Windows-7 can't format flash drives.

If it's not the position of the moon, or the gravity down-there, maybe you have a Root-Kit or something. When everything you try (on what is it ... 3 different machines now) doesn't work, you have to start to wonder. I've seen it all over the years ... viruses, Ransomware, Root-Kits, and even Man-In-The-Middle exploits.

Error code 80070005 is caused by a number of factors some of which include an error in the DCOM configuration or the Automatic Updates service.

Error code: 0x80070005 - 0xA001A

With 8 Gig flash drives this is because they are LESS THAN 8 gigs.

You need to use 16 gig or larger flash drives because they too are smaller than they advertize aka 15 gigs formatted.  Where a gig is 1,000,000 not 1,048,576

0x80004005-0xa001a

There was a problem running this tool

0x80004005-0xa001a

Thank you for your assistance and is most appreciated.

Yes, I am using 16Gb brand new USB Drives with the same failures.

Used my Laptop with all the same failure or error notices.

What is now becoming obvious here is that the Faulty machine and mine appeared to have problems after a Windows update the day before everything went haywire.

5 updates were advised, Wife's machine - no boot and on mine I lost several icons on the desktop and these were all to do with security like IOBIT Advanced System Care + Iobit Malware Fighter/Malwarebytes.

This entire scenario is somewhat scary as Microsoft have the ability to disable every Computer that has its Updates turned on.

We have one option here and that is to load Windows 7 onto the no boot computer as we have the boot disc here IF and a big IF at that, we can get the computer to recognise a driver and this appears to be the base problem - no access to drivers and this is on 3 Computers!

Sound familiar?

David G