Hello,

I have a new Dell Inspiron P106F PC that I bought a few weeks ago.

I switched it to Windows 11 (offered by Windows Update right away) immediately when I got it.

I notice recurrent BSODs and I am unable to identify the source or the trigger (I feel like it happens when I listen to music on Deezer or a video on VLC but it only happens from time to time; I could watch several episodes of a sitcom without anything happening recently).

The error message is REFERENCE_BY_POINTER. By inquiring on Microsoft's forum and elsewhere, I understood that it was often a driver problem.

However, my drivers are up to date. I tried to uninstall (with the DDU utility) and reinstall the driver of the NVidia card installed on my computer. I have updated but nothing to do.

Can you help me to find the source of the problem, knowing that the information I found on the BSOD is systematically the same?

According to the elements I could glean from the analysis made by Driverscloud.com, the "source of the crash" would be on the file ntoskrnl.exe+4159C0 (which, if I understand well, does not say much, since it is a kernel file).

Thanks in advance for your help