If you are still using windows 7, remember that it will be unsupported by Microsoft on Jan 14 2020. It will not be safe to use it on the Internet. Consider replacing the computer soon.
You may also use the "Get Help Now" option at the bottom right to chat with a Dell technician right away.
Mary G
4 Operator
•
20.1K Posts
0
May 25th, 2019 14:00
It's the camera software that needs reinstalling. What operating system?
https://www.dell.com/support/article/us/en/04/sln85507/dell-webcam-and-dell-webcam-central-software-guide?lang=en#61
If you are still using windows 7, remember that it will be unsupported by Microsoft on Jan 14 2020. It will not be safe to use it on the Internet. Consider replacing the computer soon.
You may also use the "Get Help Now" option at the bottom right to chat with a Dell technician right away.
DELL-Jesse L
Moderator
•
17.9K Posts
0
May 28th, 2019 04:00
oemxuser,
Unfortunately, your computer is out of warranty. Click here for support options.
If you know that your system is within warranty, use the "Get Help Now" option at the bottom right to chat with a Dell technician right away.
Helpful video for troubleshooting: