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Dell G5 - FPS drops and software issues
I recently bought a Dell G5 5505 SE, like a month ago, but ever since the firsts days I have this problem with all of my games, which after 10 to 20 minutes the frames can drop from 120 to 6 fps for 1 or 2 minutes but repeats in a cycle. Also on 3D modelling softwares like Rhino or Fusion there's stuttering on the view and the UI is buggy which kind of affects workflow, I tested this softwares on other computer and there works perfectly fine. I've also seen that many users of G5 or G7 series have this problem but there isn't any solution yet.
I have already tried updating graphics softwares, tweaking AMD and Windows settings, activating high performance and system diagnostics (none). Of course I always use it plugged in. What can I do to have an optimal experience?
Specs:
AMD Ryzen 5 4600H
AMD Radeon RX 5600M
8gb Ram
Responses (1)
Solutions (0)

AdrianG001
6 Operator
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3958 Posts
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Posted February 1st, 2021 05:00
Meanwhile, please run a systems diagnostics to see if there are any hardware issues. Run Dell SupportAssist, make a note of any error messages encountered, and post back.
If the system has no errors and is performing well using programs like email, internet, or productivity software like Excel, or Word, then the system should be functioning as designed.