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March 30th, 2018 21:00

dell logo boots twice

Hi, i have Dell inspiron 15 5558. I recently clean installed Windows 10. After installing,i noticed that whenever i boot my laptop, the dell logo boot twice to boot to Windows. So how can i get rid of this issue?? Also, is this related to bios or its Windows? I Hope that you will help me...

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6.4K Posts

March 31st, 2018 18:00

It's hard to say if the BIOS or windows that causing the dell logo booting twice. Please run the Startup Repair tool to see if it will fix the problem. Type Settings onto the [Cortana] search box, select Update & Security, Recovery, Restart Now under Advanced startup, Troubleshoot, Advanced options and then Startup Repairs.    

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October 10th, 2020 08:00

I found the solution. Any one from two method you can use, first method requires to open the Bottom cover and second does not.
1. Unplug the laptop from AC power adapter,Open the Back(Bottom) cover to access Motherboard. Disconnect the two-Batteries by unplugging from sockets. CMOS small Battery and big DC battery inside. ( Find and follow the instructions given in Manuals, you tube or google search,. Be careful to not to break wires or plug). Now, Press and Hold the On/Off switch/button of laptop for about more than 1 minute, Now Re-connect the Inside big DC battery (no AC adapter) start the computer without CMOS battery, it will go in boot loop cycle 2-3 times. Turns off the computer by pressing ON/OFF switch. now re-connect the CMOS small battery by plugging in its socket. close the back cover with all screws. and start your computer it will now only have one time Dell logo boot and then sign in to windows.( This What I followed for my Dell Latitude 7490,)
2. RTC (Real Time Clock) reset( doesn't require Opening) : Follow exactly those Instructions given in link below.
https://www.dell.com/support/article/en-us/sln304892/how-to-reset-real-time-clock-rtc-to-recover-your-dell-portable-system?lang=en
Your Dell logo showing up/booting/appears TWO times at start up will be solved, please response with the results. Thanks

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