Welcome to the Dell Community  @ignaciozb 

To better assist you, we would need the exact model number of your laptop/desktop???

Identify your Dell:

https://www.dell.com/support/contents/us/en/04/category/product-support/self-support-knowledgebase/locate-service-tag?dgc=SM&cid=226210&lid=spr2429124398&linkId=69606563

Try going into BIOS and set SATA operation to AHCI.

Best regards,

U2

PLEASE DO NOT POST ANY SERVICE TAGS!!!