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January 3rd, 2022 03:00
Error code 2000-0712
Every time I wake up the computer after it has been in sleep mode for more than a couple of hours (lid open), I get the error 2000-0712 - The fan failed to respond correctly.
It says to go to the support assist page and enter all the information shown about the error, but I can't find a page in Support where I can do that. If I've got a bad fan, I need to take care of it!
Thanks for any help you can give.
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ejn63
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31.1K Posts
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January 3rd, 2022 03:00
If the system is under warranty, record the error and the corresponding validation code and call Dell support.
If the system is out of warranty, you can contact Dell for a repair estimate, or take the system to the repair shop of your choice.
DELL-Cares
Moderator
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27.7K Posts
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January 3rd, 2022 03:00
Welcome to Dell Social Media Support, Could you direct message me the Service Tag, so I can look into this for you right away?
You could refer to the below link to find the Service Tag:
http://del.ly/6600JfO6k