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1 Rookie

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1 Message

5596

January 3rd, 2022 03:00

Error code 2000-0712

Every time I wake up the computer after it has been in sleep mode for more than a couple of hours (lid open), I get the error 2000-0712 - The fan failed to respond correctly.

It says to go to the support assist page and enter all the information shown about the error, but I can't find a page in Support where I can do that.  If I've got a bad fan, I need to take care of it!

Thanks for any help you can give.

12 Elder

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31K Posts

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153.7K Points

January 3rd, 2022 03:00

If the system is under warranty, record the error and the corresponding validation code and call Dell support.

If the system is out of warranty, you can contact Dell for a repair estimate, or take the system to the repair shop of your choice.

 

Moderator

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27.6K Posts

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94 Points

January 3rd, 2022 03:00

Welcome to Dell Social Media Support, Could you direct message me the Service Tag, so I can look into this for you right away? 
You could refer to the below link to find the Service Tag: 
http://del.ly/6600JfO6k

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