9 Legend

 • 

12.6K Posts

June 25th, 2021 17:00

Follow the moderator steps in this forum post.

1 Rookie

 • 

3 Posts

June 26th, 2021 14:00

Thank you for responding.  Unfortunately, none of the solutions there worked.

 

3 Apprentice

 • 

1.8K Posts

June 26th, 2021 17:00

Hi chickory:

If you want to turn off all automatic updating and optimization scans in Dell SupportAssist, go to Options (gear icon) | Settings | Automate Scans and Optimization | Scan Your System And Drivers at: and DISABLE that setting as shown in the image below.

Dell SupportAssist v3_9_1 Settings Disable All Automated Scans 19 Jun 2021.png

To run a manual check for updates, go to the Home tab and click the Run button under Get Drivers & Downloads. Once the check for updates is finished click Update to see the list of available updates.

Dell SupportAssist v3_9_1 Get Drivers and Downloads Two Updates Available 26 jun 2021.png

Be sure to expand the section for Optional updates to see any optional updates that might be hidden from view.  Then uncheck the updates you don't want to install and click Install to proceed with the download and installation of your chosen updates.

Dell SupportAssist v3_9_1 Decline Update Installation 26 jun 2021.png
-----------
64-bit Win 10 Pro v20H2 build 19042.1052 * Firefox v89.0.2 * Microsoft Defender v4.18.2105.5 * Malwarebytes Premium v4.4.0.117-1.0.1344 * Dell SupportAssist v3.9.1.245 * Dell Update v4.2.1
Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, Toshiba KBG40ZNS256G 256 GB NVMe SSD, Intel UHD Graphics 620


No Events found!

Top