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November 10th, 2019 01:00

Inspiron 15 7559 Audio issues

my audio on my laptop drags (stutters) roughly every 10 minutes. normally i can fix this by reinstalling the driver. however with the new windows 10 update there is no way i know to  fix this. I tried to rollback but there is no rollback driver. I even tried to reinstall the driver. still the same thing. i went as far as reinstall the bios driver.. no good. My pc is the

Inspiron 15 7559 with 16gb ram, Geforce GTX driver. and just to let you know i have my reinstall issues for 2 years. Is there a way to permanently fix this

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33.3K Posts

November 10th, 2019 10:00

I have a recording studio.  I bought a new Inspiron 15 5577 model to use for off-site recordings.  I "cleaned up" as much as I could but still got a dropout about every 10 minutes.  I never was able to fix it with the Dell disc image but as the 5577 came with an M.2 SSD and had space to install a laptop hard drive or a full size SSD, I installed a spare SSD that I had and installed Win 10 on that with only needed drivers.  I made it a dual boot system, (1) the Dell disc image for regular PC operations and the new Win 10 install for recording.  That was sort of drastic but it took care of the dropouts.

Download and install the free Resplendence Latency Mon program and run that for at least 10 minutes since the dropout, like mine, happens every 10 minutes.  Latency Mon may be able to help you with the problem.  I didn't pursue this since I did the dual boot on mine.

Latency Mon

 

November 10th, 2019 13:00

Thank You for the latency program. VERY MUCH APPRECIATED!! after years i may have finally got this fixed ( trust me i have been a computer tech since 1985 so if im stumped the world must be coming to an end). In case anyone needs my advice on this: I ran the Latency Monitor and discover  a huge problem. the dell laptop has a dell diag tool that is always running  called ddddriver54dcsa.sys. In device manager - system Devices - Dell data Vault control device. if you run into the same issues then DISABLE THIS.

If you rerun the latency program everything looks happy. Cool!

9 Legend

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33.3K Posts

November 11th, 2019 06:00

Thanks for the feedback and you have apparently found your problem. I checked my Inspiron 15 5577 and that file/application is not on my system.  I had removed some Dell programs and that may have been one, when I was trying to get it clean for recording.

 

 

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