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December 18th, 2020 14:00

Inspiron 7720 - > 2nd drive issue

Hello All,

I have 7720 and decided to upggrade main drive to SSD and moved oryginal HDD to 2nd bay. mSATA 32GB has been removed. Win10 is installed. In BIOS both drives are visible, diagnostic (F12 shows no problems with drives). AHCI enabled.

But...

In system 2nd drive (HDD) is not visible at all. I think I have tried everything and it is still not visible.

What could be an issue!?

dell.jpg

 

 

 

 

4 Operator

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5.6K Posts

December 19th, 2020 12:00

someone had same problem : https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware-winpc/2nd-hard-drive-not-appering-in-windows-10/408a9346-76b3-45c7-aff7-576adbf46527

Something to do with GPT versus MBR.

Hard to tell since we don't know what you did when you install Windows 10 on the SSD and whether the HDD had GPT or MBR partition table.

.

10 Elder

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23.4K Posts

December 18th, 2020 15:00

The drive needs to be partitioned and formatted before Windows will see it.

https://www.windowscentral.com/how-format-new-hard-drive-windows-10

Did it have a bootable partition on it before you moved it?   If so, did you ensure you booted ONLY the new drive in the system before attaching the original as the secondary drive?

 

3 Posts

December 19th, 2020 11:00

Hi, 

(1) Thank you for answer but it is not a solution - see the screens from device manager and disk managment (sorry for Polish version of my Win). There is no way to format the HDD. It seems like not present at all but in BIOS is visible!

(2) HDD still has bootable partion on it. I removed HDD, inserted SSD, installed system Win10, used laptop for some time with SSD only. And now I decided to copy some files from HDD to SSD so inserted HDD as 2nd drive.

(3) I tried today other HDD - 640GB from Toshiba. And it is the same situation!

 

HDD_01.jpgHDD_02.jpg

3 Posts

December 27th, 2020 09:00

Hi, 

Thnk you very much for this link!

In my case below method solved the issue. Step 3 was not need in fact - HDD was visible imidiatelly after command was executed.

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Method 1

If the drive is not showing up in the Device Manager try the following:

Step1: Right-click the Start button > Command Prompt (Admin)

Step 2: Then, at the command prompt type the following ( you can copy and paste) and press "Enter":

reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

Step 3: Restart the computer.

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