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1 Rookie

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7 Posts

1044

December 2nd, 2022 00:00

My alienware command center does not launch

Dell G5 15 5500

Dell G5 15 5500

My awcc doesn't work anymore. It was ok before 27th November 2022. But now it just can't launch anymore (see the video below). It is always crashing.

video link : https://drive.google.com/file/d/1sB2a2QaA4b9o1YPwg8S_AO7ZT4apbmJn/view?usp=sharing

I tried everything (uninstall then reinstall awcc many time, performed clean boot, etc) but it still doesn't work.

Please help me, because I need awcc to control my fans :((

1 Rookie

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7 Posts

December 3rd, 2022 23:00

bump

1 Rookie

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7 Posts

December 8th, 2022 05:00

bump !

1 Rookie

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23 Posts

December 26th, 2022 22:00

same. bump.

1 Rookie

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7 Posts

December 27th, 2022 23:00

how to check if my BIOS and AWCC version are compatible or not ?

4 Operator

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4K Posts

December 27th, 2022 23:00

The Alienware Command Center may fail to operate if your system's BIOS is not updated to the latest build that may lead to compatibility issues between the system modules. In this scenario, updating the BIOS of your system to the latest build may solve the problem.

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