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November 27th, 2008 08:00

No Battery is detected

Hi,

I have DELL Inspiron 6400/E1505 laptop and it's been one and half year since i bought this laptop so my warranty is already expired. I am experiencing a weird problem with my battery. This morning when i started my laptop (Vista Home Edition) on AC power, the battery icon (battery with plug) was showing a cross and when i hovered over the icon, it says 'No Battery is detected. When i open the battery meter software, the first tab 'battery status' was showing all controls empty and disabled. I thought perhaps my battery is dead, but my laptop is working OK with AC power as well as on battery. Battery light turn green/yellow when it's on AC power but it is RED when i remove the AC power but system keeps working. In battery mode the battery meter icon doesn't change (it normally changes to show a battery without the plug). I am not sure what to do, what has happened? my battery is dead or battery meter software is not behaving?

4 Posts

August 19th, 2014 15:00

Yeah man, you were so rude almost three years ago. Makes me sick. I sure am glad I got an email today alerting me to your rudeness, thanks HWilliams1970. Thankfully I just sit around sans-pants instead of working, responding to rudies like you on posts that were made in 2011 when I did have something better to do. OMG soooooo RUDE!

3 Posts

April 9th, 2015 12:00

If your battery is not recognized by the computer the most common issue is the battery itself. I noticed the other day that mine wasn't charging. It said at 95% plugged in and not charging. there is nothing in the software to fix this, it's not a driver, it is in the bios. 99% of the time it's a battery and the only way to test it is to replace it. So, Jim here had it right. If you buy a battery online, check the return policy first so if that doesn't fix the problem for you, you can return it and you're only out the shipping charge.

1 Message

July 27th, 2015 04:00

my dell insp 3421 laptop battery is not detected . I change battery charger and i installed win 7 64 bit but problem is not solve what i do ?

3 Posts

July 27th, 2015 08:00

read the post directly above your post. The new batteries have a chip in it that detects it is wearing out and stop telling the laptop that it's there. So your 4 hour battery doesn't go to 3 and then 2 hours, it becomes worthless according to what I have found online.

1 Message

December 28th, 2015 22:00

I had the same problem just now. I tried this one out. it worked with me !! I just do as this; "Please remove the battery and ac adaptor.  Then press and hold the power button for 15 seconds.  Now wait for 2 minutes.  Please reconnect the battery and ac adaptor and power on the system."  now it come back to normal. thanks !!!

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370 Posts

March 10th, 2022 11:00

Laptop battery FAQ

How to Troubleshoot Dell Laptop Battery Issues

* Turn the laptop off
* Disconnect the AC adapter from the laptop
* Remove the battery from the laptop
* Press and hold down the laptop power button for 10 seconds
* Reconnect ONLY the AC adapter to the laptop, no battery
* Press the laptop power button
- If the laptop powers on, the AC adapter and power port are functioning
- If the laptop does not power on, either the AC adapter is faulty or the power port is faulty

* If the laptop powered on in the previous test, turn the laptop off
* Disconnect the AC adapter from the laptop
* Press and hold down the laptop power button for 10 seconds
* Reinstall the battery into the laptop
* Reconnect the AC adapter to the laptop
* Press the laptop power button
- If the laptop does not power on, the battery is faulty

If you're still facing the issue after performing the steps above, please contact our agents using Get Help Now on the right corner of this page! 

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