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January 26th, 2023 07:00

RAM memory compatibility for G15 5520

Crucial DDR5 RAM 16GB 4800MHz CL40 1.1V

I am interested to upgrade the RAM in my laptop, is it suitable? or do I have to purchase the sk hynix brand?

6 Operator

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1.8K Posts

January 26th, 2023 08:00

Crucial should work. And, if you buy from Crucial they guarantee compatibility or you can return the RAM. Here is Crucial's list of what is compatible for your laptop.

DDR5 RAM seems more finnicky that earlier types. Sometimes a seemingly-compatible stick won't play nicely with other RAM. So, if you are adding one 16 GB RAM module and you already have one 16 GB module installed, from another brand, it's possible that they may not work together. A matched pair is always the safest option, but adding a different brand may work if the frequency and timings are the same.

Follow the disassembly and reassembly steps in Dell's Service Manual.

Whenever touching components or working inside a computer, wear a grounded wrist strap, also called anti-static wrist strap, ESD wrist strap, or ground bracelet. It's a cheap and sensible precaution. Rest the laptop on an anti-static mat or at least a reasonable alternative such as corrugated cardboard.

2 Intern

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27 Posts

February 8th, 2023 18:00

Hello @lord_voldemortplease let me know if you have already tested this setup.
I'm curious about this compatibility, because I've already tested the corsair and, it didn't work. But, I discover that it's incompatible by the way because it has a different config as below:

DDR5-4800 • CL=40 • Non-ECC • SODIMM • 262-pins • 1.1V • 1Rx8 • PC5-38400

Technology - DDR5 
Speed - DDR5-4800 
PC speed - PC5-38400 
Density - 16GB 
Module type - SODIMM 
DIMM type - Unbuffered 
CAS latency - 40 
Extended timings - 40-39-39 
Voltage - 1.1V 



https://crucial.com/compatible-upgrade-for/dell/dell-g15-gaming-(5520)
https://www.kingston.com/br/memory/search/model/104645/dell-alienware-g15-5520

And remember the following instructions for the upgrade:

After you release the cover:
Remove the battery cable
Remove all the ram memory modules from the slots
push the power button for 15s
put the new modules on the slots
put the battery cable back again
Close the cover again
start the laptop by pushing the power button up for 30s
pay attention to the battery lights on the left side and, be patient ( it could take some minutes, take a break )
If the entire process work, the laptop could restart 3 times
If it's not, you will see the battery light indicator blinking 2 ambar and 5 white

And I'm looking forward to your answer,

My best,

Ernani

4 Apprentice

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591 Posts

February 9th, 2023 00:00

Hello,

Be carefull with Kingston this is a known brand that causes issues with Dell systems.

 

2 Intern

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27 Posts

February 9th, 2023 17:00

Beneficial information, and how's about crucial?

4 Apprentice

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591 Posts

February 10th, 2023 01:00

Hello,

Crucial allows you to send the memory sticks back in case it doesn't work so you can get a refund.

 

2 Intern

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27 Posts

February 10th, 2023 14:00

As I see on Ali express and Amazon, it sounds like that worked for some users. I'll try and see what happens.

2 Intern

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27 Posts

March 7th, 2023 11:00

I tested and it worked for me!

2 Intern

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10 Posts

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2 Points

June 18th, 2024 15:59

@ernanibritto did you by any chance buy the crucial ram on aliexpress?

1 Rookie

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2 Posts

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2 Points

July 10th, 2025 20:02

@ernanibritto​ Hi there! sorry to bother you, but I have the same laptop and recently upgraded from 1x8GB RAM to 2x16GB Crucial 4800MHz sticks. The laptop boots up fine, but after some time using it — even with lightweight programs — it randomly freezes and shows a black screen. I can’t do anything unless I force a shutdown. I don't know if anyone experienced this or knows what might be causing it? Any help would be really appreciated.

2 Intern

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27 Posts

July 10th, 2025 21:39

@loSMOKER​ Hey, I didn't. As I'm located in Brazil, I was concerned that I might be subjected to taxation. So I bought mine from an online store and got a good price at that time.

2 Intern

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27 Posts

July 10th, 2025 21:42

@Alberto Lemmon​ No, I don't get anything like this. I am using Ubuntu Linux. Random freezing, usually, my guess is that it can be an issue with your video driver. Try to upgrade or check your driver version. About the memory cards, the only thing we can do is to clean them, but if you have some issue, the first thing might be a beep when you load your laptop. That said, my guess is the video driver version. I hope this helps. Let us know.

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