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534
July 19th, 2022 13:00
SupportAssist app not installing
I have an Inspirion 7506 2n1 running Windows 11 home
The SupportAssist app randomly stopped working so I uninstalled it with Revo uninstaller and set the scan mode to advanced but when I tried to reinstall it said Installation failed, We were unable to complete the installation please reboot your PC and try again I've done this over ten times by now and it still isn't working I've already tried this method but it isn't working can you please help me?
The installer runs to 100% and then 4 gray dots appear until like 15 mins or so later the thing says installation failed.
Can someone please please help me?
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AdrianG001
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4K Posts
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July 19th, 2022 23:00
try, the first method is:
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Assemblies\C
Program Files|Dell|SupportAssistAgent|bin|SupportAssistAgent.exe"
12.Download SupportAssistx64-2.2.0.253.msi from:
https://downloads.dell.com/serviceability/Catalog/
13.Uninstall Support Assist
14.Install Support Assist from the Support Site
ItsVictorTube
1 Rookie
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4 Posts
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July 20th, 2022 05:00
The download link doesn't work for me
ItsVictorTube
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July 20th, 2022 05:00
But do I need to delete all the registries in the Assemblies folder or just some and what are the registries in the Assemblies folder for?
ItsVictorTube
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July 20th, 2022 05:00
Instead, can you just send me a direct download link instead of the link you've already posted since it doesn't work there's no MSI download there?
Gilles.P
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51 Posts
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January 21st, 2023 03:00
Link https://downloads.dell.com/serviceability/Catalog/ not working too for me
Give a blank page contain text : "Not a file"