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Question

Hard  drive 0 -s/n ZDE8Z3YF short self test unsuccessful Error code 2000-0142 Validation 107038

U2CAMEB4ME · Answer

Welcome to the Dell Community @My_PC_1

Time to replace the HDD.

PSA 1000-0142

ePSA 2000-0142

PSA Hard Drive - Drive self test failed.

ePSA Hard Drive - Self test unsuccessful.

Your hard disk drive has indicated a failure.

Update to the latest BIOS and Hard drive Firmware.
Turn off your computer and reconnect your hard disk drive (HDD) to the system board (see your service manual for instructions).
Repeat the PSA diagnostics.
When the diagnostics still results in an error code, visit our ePSA online tool. You can get more information on possible resolutions to your issue and even get a part dispatched if needed.

Use the Dell OS Recovery Tool to create a USB recovery drive that you can use to reinstall the version of Windows or Linux that came with your PC:

https://www.dell.com/support/home/us/en/19/Drivers/OSISO/recoverytool

First “Create” a folder on your desktop called "Dell OS"

"Extract" the file to that folder.

Then go to that folder and double click on "DellOSRecoveryTool"

It should then produce a desktop shortcut called "DellOSRecoveryTool"

Double click on that desktop shortcut to start the process to create the USB Recovery drive.

Best regards,

U2

NOTE:

To better assist you, the members and I would need the exact model number of your laptop/desktop???

Identify your Dell:

https://www.dell.com/support/contents/us/en/04/category/product-support/self-support-knowledgebase/locate-service-tag?dgc=SM&cid=226210&lid=spr2429124398&linkId=69606563

PLEASE DO NOT POST ANY SERVICE TAGS!!!

My_PC_1 · Answer

inspiron 3576 can i replace HDD with SDD and what maximum size of SDD will this pc support

JOcean · Answer

Absolutely you can. Up to a 2 TB SSD as per this site at Crucial.

U2CAMEB4ME · Answer

@My_PC_1

Yes you can replace the HDD with an SSD.

At the moment I think 4TB is the max that the industry manufactures that will fit???

Crucial comes highly recommended and is extremely compatible!!!

Dell Inspiron 15 (3576) compatible upgrades:

https://www.crucial.com/usa/en/compatible-upgrade-for/Dell/inspiron-15-%283576%29

Regards,

U2

Alsiarydesing · Answer

Hola mi computador portátil está presentando problemas con la batería y me dice que el aviso de advertencia lo puedo quitar en la BIOS. Qué debo hacer? Me pueden ayudar por favor

Inspiron

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