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Abah

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Abah

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September 28th, 2020 06:00

UEFI boot sequence empty, hard drive not showing

IMG_20200928_004141.jpg

It started with 'No boot device found' then it escalated to the windows manager missing from the boot sequence and the 'add file' shows 'no media device found'. The only thing that's showing is the NIC

  • ejn63

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    Posted September 28th, 2020 06:00

    Look under Main. Is the drive physically installed?

    What model system?

    If you have not run the Dell diagnostics (F12 at powerup), it's time to do that.

    You may also use the "Get Help Now" option at the bottom right to chat with a Dell technician right away.

    DellRamanS_0-1647637609275.png

     

     

  • Abah

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    Posted September 28th, 2020 07:00

    Yes it is showing in the main and i've tried all the possible diagnostics. Including thorough diagnostics. @ejn63 

  • ejn63

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    Posted September 28th, 2020 08:00

    Did you make any changes to the system - either manually, or install updates (Windows or in particular a BIOS update) between the last time it booted and now?

    Or did the issue appear suddenly?

  • Abah

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    Posted September 28th, 2020 09:00

    I repairing it from recovery when it showed BSOD. After repairing it showed an endless black screen and I guess that's when the 'No boot device' started @ejn63 

  • Abah

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    Posted September 28th, 2020 09:00

    It's not booting to windows at all. It just shows dell then

    Checking media presence...

    No media present....

    Then loads 'No boot device Found' @ejn63 

  • ejn63

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    Posted September 28th, 2020 09:00

  • ejn63

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    Posted September 28th, 2020 09:00

    You're going to need to boot the system from a Windows 10 installer flash drive to attempt repair (and since it may in fact be impossible to repair the system, a reinstallation may well be required - which in turn will require the install media).

    If you don't have that, you can prepare a set:

    https://www.dell.com/support/article/en-us/sln297920/reset-or-reinstall-windows-10-on-your-dell-computer?lang=en

  • ejn63

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    Posted September 28th, 2020 10:00

    The problem is that the UEFI boot loader needs to be rebuilt, either manually (see the first link I posted) or by reloading Windows (the second link).

    Until that's rebuilt, the system won't find a bootable drive.

    To boot from the flash drive, press F12 at powerup a couple of times, and select it from the boot menu that appears (if you do not see it as a bootable option, it was not made properly).

     

  • Abah

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    Posted September 28th, 2020 10:00

    I tried using a hard disk that has the windows image but it still gives the same error. When I plugged it in I checked the boot menu and the drive wasn't showing in the UEFI sequence. I really don't know what's going on anymore. @ejn63 

  • Noice2

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    Posted August 9th, 2021 02:00

    How are we supposed to do that when USB doesnt even show up in Boot prioirty list.

    It shows only IPv4 and IPv6