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DellAlain

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4 years ago

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DellAlain

4 Posts

0

369

December 3rd, 2022 18:00

Whea error

8A9B24A6-7506-4419-915C-D7AF34765ED5.jpeg

  • JOcean

    11 Legend

    12621 Posts

    69453 Points

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    Posted December 3rd, 2022 20:00

    This page at Lifewire has more information. Run diagnostics, F12 at boot, to find any possible hardware errors.

    I am not a Dell employee...I am forum volunteer

    Serious work on an E5430 and constantly building and working on an i5-6500 Desktop

  • DellAlain

    4 Posts

    221

    0

    Posted December 4th, 2022 05:00

    Done says all ok 

  • confuseduser43

    4 Apprentice

    591 Posts

    202

    0

    Posted December 5th, 2022 02:00

    Hello,

    WHEA = Windows Hardware Error Architecture did you run the complete ePSA tests or just the first short one ? you need to run the complete diagnostics .This error can also be caused by a bad or failed windows update.

     
  • DellAlain

    4 Posts

    200

    0

    Posted December 5th, 2022 04:00

    Yes run all test only the battery that is not good i was able to go in safe mode to resto re to a previous Windows and Reboot with a blue screen

  • confuseduser43

    4 Apprentice

    591 Posts

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    0

    Posted December 5th, 2022 07:00

    Hello,

    A few more ideas as to what might cause this error

    1. Are you using the latest bios for your model ?.
    2. Run a full antivirus scan
    3. Disable fast boot mode  windowskey +r => powercfg.cpl => choose what the power buttons do => Change settings that are currently not unavailable and disable the fast startup checkbox.
    4. Do you have an intel CPU ? disable turboboost in bios.

     

     
  • DellAlain

    4 Posts

    175

    0

    Posted December 9th, 2022 08:00

    Will try  and let you know but i’m scaref it will be the mother board again, it will be the second one Dell replace it once. I will figure out if i can change it if it’s the Mother board is dead. In think Dell Laptop have poor mother board. Do you know thé part # ?

  • confuseduser43

    4 Apprentice

    591 Posts

    169

    0

    Posted December 9th, 2022 12:00

    Hello,

    No but this website might help enter your servicetag and you get a complete list with compatible parts .