Authorization required API

Hello and good day,

We are trying to connect ServiceNow to the Isilons to collect data for the CMDB, we already did on 2 of the 4 Isilon we had but in the other 2 we get an error as soon as we try to acces to the follow URLs:

In the Isilons that is working as soon as we type any of this URS we got a promt asking for username and password and after fill out the info we get the desired information while if we type the URL in the other 2 Isilons we get this error immediatelly and it does not even ask for credentials.

{"errors":[{"message":"Authorization required"}]}

• "https://ISILONIP:8080/platform/3/cluster/config”
• "https://ISILONIP:8080/platform/3/network/interfaces”
• "https://ISILONIP:8080/platform/3/cluster/nodes/”
• “https://ISILONIP:8080/platform/3/zones”
• "https://ISILONIP:8080/platform/3/network/pools”
• "https://ISILONIP:8080/platform/3/storagepool/nodepools”

Seems to be something related to the API or something like that, sorry but Im just a Storage Guy with Zero knowledge on language or any other programing skills, I saw this Post Link to Solution?  But it states that we have to run a CLI command "isi_gconfig -t web-config auth_basic=true" the problem is that I dont know what this does or If there is a way to verify something before I type any command in a production environment.

Can somebody provide some help on this?

Kind Regards.