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2 Posts

6103

May 17th, 2017 12:00

Events and Alert - Send Test Alert not working

Hi,

I'm running OneFS 8.0.0.3. I configured an Alert Channel with the SMTP settings, etc. Then I configured an Alert and selected all the Event Group Categories.

When I click the Send Test Alert button, I thought I would be receiving and email but I'm not.

In the Events tab I see the Test Event, but in the details I see that there's No Value in the Alert Channels...

How can I test that my SMTP configuration is working if the Send Test Alert doesn't work?

Any help would be appreciated.

Thanks,

Phil

4 Operator

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1.2K Posts

May 22nd, 2017 13:00

check /var/log/messages for entries about smtp, for example

isi-1# grep smtp /var/log/messages

2017-05-22T21:40:54Z <1.4> isi-1 isi_celog_alerting: Unable to send to [u'p*******@gmail.com'] through 'alt4.gmail-smtp-in.l.google.com.': [Errno 65] No route to host

In this case, the network for my virtual/simulator Isilon node has not been set up to connect to the internet.

Other possible errors that could show up include smp authentification or other delivery problems.

a good read is

CELOG v2.0 Episode 1 – Background

plus the three blog posts linked at the the end (including a how-to for e-mail alerts).

hth

-- Peter

2 Posts

May 24th, 2017 10:00

Thanks for the information Peter.

We were able to find what the issue was.

We have firewalls between our Isilon and our mail server, looks like not all the ports were open.

Thanks again!

1 Rookie

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1 Message

December 16th, 2017 09:00

Do you have the procedure to setup alerts in OneFS 8.0.0.3

2 Intern

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1.3K Posts

December 19th, 2017 06:00

email or SNMP traps?

1 Rookie

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49 Posts

November 9th, 2020 23:00

Please provide both procedures for OneFS 8.0.0.6. I can not receive alerts after SNMP and SMTP configurations. I also suspect that my network cabling is probably the problem but have tried different ports and it still doesn't resolve the problem. What is the proper way to connect the cluster to a network. Thanks

Moderator

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7.8K Posts

November 10th, 2020 11:00

Hello jessieobioma,

Here is a link to the Web Administration Guide which explains how to configure SMTP & SNMP.

https://dell.to/38uOXtB

Here is also a link to OneFS 8.0.1 Documentation - Isilon Info Hub. https://dell.to/3ljvzDv

1 Rookie

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49 Posts

November 23rd, 2020 16:00

Thank you for responding to my question. I will go through the link you have provided carefully. Warm regards.
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