Download and install Isilon Procedure generator, from support.emc.com website. It is pretty simple and easy to use. Just select the type of nodes and stuff and it will generate a step by step procedure to replace a HDD.
Haha... Ya they should give access to Customers too. If you have support website access why don't you give it a try. It will be the first search result.
As for the original inquiry, there are 2 scenarios:
1) As Gavi mentioned, you can manually SmartFail out a drive yourself (CLI or GUI)
a) You proactively fail out a drive before it fails outright (likely though at the direction of Engineering)
b) More likely though as a result of field replacement where EMC is working with you to replace existing HDD drives with for example SSD's (S and X nodes)
2) Or of course as a result of the system automatically initiating it because it exceeded a certain threshold of errors (or fails outright)
Now, in either scenario, it is important to wait for the red LED light to go on before you remove the drive.
Also, in addition to the options mentioned already to "Add" a drive (not enough to just insert the drive and walk-away as is the case with some of our other arrays), probably the most popular since you are already in front of the node is to add from the LCD panel on the faceplate of the node.
gshah1
27 Posts
0
December 3rd, 2013 10:00
Download and install Isilon Procedure generator, from support.emc.com website. It is pretty simple and easy to use. Just select the type of nodes and stuff and it will generate a step by step procedure to replace a HDD.
Hope this helps!
dynamox
9 Legend
•
20.4K Posts
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December 3rd, 2013 10:00
is that available to customers or employee/partners only ?
gshah1
27 Posts
0
December 3rd, 2013 11:00
Haha... Ya they should give access to Customers too. If you have support website access why don't you give it a try. It will be the first search result.
gshah1
27 Posts
0
December 3rd, 2013 11:00
It is available for Partners and EMC Employees only.
dynamox
9 Legend
•
20.4K Posts
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December 3rd, 2013 11:00
just tried to search for "isilon procedure generator" ..nothing.
dynamox
9 Legend
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20.4K Posts
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December 3rd, 2013 11:00
Boooo
aussupport
1 Rookie
•
17 Posts
0
December 3rd, 2013 15:00
Hi,
Its in System Error
As
aussupport
1 Rookie
•
17 Posts
0
December 3rd, 2013 15:00
HI All,
Look like I cannot replace just take the HDD out and Insert?
As
gshah1
27 Posts
0
December 4th, 2013 05:00
No, you just cannot pull out one and replace it with new one. You need to SmartFail the particular drive before you physically swap it with a new one.
Were you able to get your hands on Isilon Procedure Generator?
crklosterman
450 Posts
0
December 6th, 2013 20:00
Also,
When the new drive is installed, you’ll want to either click the ‘Add’ Button next to that drive in the GUI, or use this syntax at the CLI:
isi devices -a add -d :
Chris Klosterman, ICSP, ICIE, CCNA, VCP
Senior Solution Architect
Offer and Enablement Team
EMC²| Isilon Storage Division
christopher_ime
4 Operator
•
2K Posts
1
December 13th, 2013 13:00
There is also a short 2 minute video (published by EMC) available on YouTube.
How to replace a hard drive in Isilon nodes | ID.TV - YouTube
As for the original inquiry, there are 2 scenarios:
1) As Gavi mentioned, you can manually SmartFail out a drive yourself (CLI or GUI)
a) You proactively fail out a drive before it fails outright (likely though at the direction of Engineering)
b) More likely though as a result of field replacement where EMC is working with you to replace existing HDD drives with for example SSD's (S and X nodes)
2) Or of course as a result of the system automatically initiating it because it exceeded a certain threshold of errors (or fails outright)
Now, in either scenario, it is important to wait for the red LED light to go on before you remove the drive.
Also, in addition to the options mentioned already to "Add" a drive (not enough to just insert the drive and walk-away as is the case with some of our other arrays), probably the most popular since you are already in front of the node is to add from the LCD panel on the faceplate of the node.