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2 Intern

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356 Posts

3538

August 7th, 2017 10:00

Isilon - Event Notification Issues

Community,

I have a cluster that seems to never have any issues.  I am running OneFS 7.2.1.4.  Every morning I run the following command and all seems to be well nearly every morning:

isi status; isi alert

Well today found out that we had 4 hard disk marked as needing replacement on 4 different nodes within the cluster and just this past week if it wasn't for me catching one of the node lite up yellow on the isi status I would not have caught one of the hard disk smart failing.  Comparing the event notifications to another cluster that seems to be working well with event notification everything seems to be configured similarly.  Does anyone have any suggestions for where I should look next?

SR#08200506




Thank you,

252 Posts

August 7th, 2017 13:00

Sorry, I misread. I thought you just weren't getting the notifications, but that you found them when you ran the commands.You could try resetting celog, but that may hinder the investigation through the SR, so you may want to check with the TSE working your request before proceeding.

304312 : OneFS: How to reset the CELOG database and clear all historical events https://support.emc.com/kb/304312

252 Posts

August 7th, 2017 11:00

HI chjatwork,

If you are using ESRS (rather than the older SupportIQ) for your alerts, you can start here
Troubleshoot problems with EMC Secure Remote Support (ESRS)

2 Intern

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356 Posts

August 7th, 2017 12:00

This nice for ESRS, but we still want events to show up on the cluster from the CLI and WebUI.

2 Intern

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356 Posts

August 10th, 2017 04:00

Resetting the CELOG cleared the issue with the alerts.

Thank you.

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