I am from the UK, and will reach out the support. I have a question, why I can't copy all types of permission using "EMCopy"? or it is just a feature that I should pay for?
we need to copy 2 TB to Isilon, we checked the data after copying 9G and we found that the permissions didn't apply, we tried again and again but no way still the same and finally we tried this guy "EMCopy" according to a suggestion from an expert and we still have the same issue, can you access my device remotely please and try as the cutover is this weekend.
What country are you in? I can get you the phone number for that country, alternatively you can go to https://dell.to/3qJbutv and get the contact number from there.
Here is a link to a KB that maybe of assistance.If you are still having issues with permissions, then as Josh stated it is best to call into support so that we can better assist you. https://dell.to/3790yNI
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Posted April 9th, 2019 23:00