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DB_2022

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DB_2022

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June 29th, 2023 13:00

PowerScale/Isilon and CloudIQ

If PowerScale/Isilon is connected directly to Dell via SupportAssist (i.e. not using the soon-to-be-removed SRS or the Secure Connect Gateway) will it appear automatically in CloudIQ?

I tried to onboard a customer in CloudIQ a few days ago and we weren't able to see his PowerEdge server (which is already connected to SupportAssist via the iDRAC). We were having trouble getting the PowerScale connected to SupportAssist (firewall issues, I think) so I didn't expect it to be there, but CloudIQ did have a message appearing to list the devices that could be in CloudIQ, and neither PowerEdge nor PowerScale was in the list. I wish I'd taken a screenshot, as I may not have understood the message correctly. It did seem to be saying that CloudIQ was limited to only a few systems (SC series, PowerVault, PowerSwitch and one other I can't remember), which surprised me a great deal. The current documentation lists bunches of Dell products, including PowerEdge and PowerScale, so I'm a little confused by what I saw. Is CloudIQ going away/being replaced?

Thanks.