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December 28th, 2016 05:00

SmartConnect and CName issue

We have 3 nodes on our Isilon. There are 3 different IPs to get to the nodes. If we ping the cluster name it will cycle through the different IPs , but if we ping the CName it returns the same IP every time. Any ideas on what we are doing wrong?

4 Posts

December 28th, 2016 06:00

what do we do to get it to use all nodes?

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December 28th, 2016 06:00

CNAME should point to NS record

6 Operator

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December 28th, 2016 06:00

> If we ping the cluster name it will cycle through the different IPs

Good, SmartConnect has been set up correctly.


> if we ping the CName it returns the same IP every time.


With CName you mean the address of the SmartConnect DNS service?

This is in fact a single fixed IP address which resides on the first node,

and it will fail over to the next node in case of a node outage.


hth


-- Peter

4 Posts

December 28th, 2016 07:00

The CNAME is pointed to the NS Record.

December 28th, 2016 10:00

> This is in fact a single fixed IP address which resides on the first node,


Technically, it's the node with the lowest device ID.  This may or may not be the node with the lowest logical node number.  I've got one cluster where it ended up being $clustername-18.  If you built your cluster from node 1 in order and never replaced a node, it will be the "first" node.


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December 28th, 2016 13:00

> what do we do to get it to use all nodes?

That's not how the Force works...

The SmartConnect name service is not designed as distributed

in the sense that it would run on all nodes at the same time.

It's considered sufficiently high-available with the aforementioned

fail-over mechanism from one single node to another one.

Try it out by shutting down your first node

(as Ed pointed out, the node with the lowest device ID, not logical number).

Check wether during the fail-over there is a time gap where the cluster name can't be

resolved in your environment (better use host or dig rather than ping).

-- Peter

252 Posts

January 3rd, 2017 09:00

Hi wilmhealth,

Can I ask why you need to use a CNAME? It isn't required for setting up SmartConnect. There is more information in the Best Practice Guide:

Page 19 discusses DNS delegation https://support.emc.com/docu58740

The only mention of CNAMS is in dealing with migration and it is not the preferred method (page 15).

4 Posts

January 3rd, 2017 13:00

We have 3 nodes and almost all traffic is going through 1 node and we would like to spread it across all nodes.

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January 3rd, 2017 22:00

Use  your cluster name for mounting, not the CNAME...

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