Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

3288

October 23rd, 2016 13:00

Backlit Keyboard is shown as non-backlit keyboard in BIOS

Hi! 

I just purchased Inspiron 15 7000 7559. Backlit keyboard was working fine untill i updated my BIOS to 1.1.8 and now there in BIOS it is shown as non-baccklit keyboard. Keyboard lits up  on its own sometimes and when pressing keys it goes dark again.

Any idea whats the problem? 

5 Practitioner

 • 

274.2K Posts

October 25th, 2016 08:00

Hi,

Kindly private message the service tag and email address.

Thanks

Robin

5 Practitioner

 • 

274.2K Posts

October 24th, 2016 06:00

Hi,

Thank you for writing to us!

We would suggest you to check if the if you can load BIOS to defaults and then check if that helps.

Also private message the service tag and email address.

Thanks

Robin

4 Posts

October 24th, 2016 09:00

Hey!

I also reset the bios and degraded it back to 1.0.3 but the problem persists and then i upgraded it to 1.1.7 and after updating it to it, in BIOS it was shown that keyboard is backlit and it worked for like two hours and then again it stopped working and again in BIOS it's listed as non-backlit keyboard.  

Thanks!

1 Message

October 4th, 2017 00:00

I have the Same Problem on my XPS 14 L421X Bios A16

No Events found!

Top