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Chipset Error on DELL Latitude E6510
Dear DELL Support and All,
I have a problem with my Latitude E6510, i cant enter the OS and the BIOS works slow. This problem can be happened because of the chipset problem (looks a bit fried).
Is there anyone have a problem like me? I guess that i must change it with the new motherboard.
How much money i must spend for this replacement at service DELL?
Regards,
Yougyz
DELL-Senthil S
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November 2nd, 2013 05:00
Hi YougyZ,
Please load BIOS to defaults and check if the issue persists, follow the steps below.
Shutdown the computer tap F2 during the startup, in BIOS page press the F9 key on the keyboard which will load BIOS defaults and press F10 to save and exit.
In addition try running the hardware diagnostics to check if the hardware is working as designed; please refer to the link below.
http://dell.to/162eS7m
You can also run the hardware diagnostics by pressing the Fn + power.Let us know if there is any error code listed.
ejn63
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November 2nd, 2013 05:00
Remove the hard drive. Can you then get into BIOS setup normally?
YougyZ
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November 3rd, 2013 11:00
Sorry for my late reply.
I tried this, and i can enter to the BIOS normally, but still he is slow (a bit lag to each configuration page).
Regards
YougyZ
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November 3rd, 2013 12:00
Hi Senthil,
Sorry for my late reply.
I have tried to load the default setting in BIOS, and still cant enter the OS (Win XP). I tried to run the hardware diagnostics, but its stuck on black screen. I see there is one BLINK led on the 1st led, OFF on the middle caps lock led and ON (*Blink -Off +On), I dont have idea for this sign.
Maybe you know what this means?
Thanks before.
Regards.
DELL-Senthil S
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November 4th, 2013 09:00
Hi YougyZ,
The LED code which you have provided is not available; please abosorb LED codes once again. I have provided the LED codes (ON-FLASH-FLASH, FLASH-ON-ON, FLASH-ON-FLASH, OFF-FLASH-OFF, ON-FLASH-ON, OFF-FLASH-FLASH, FLASH-FLASH-FLASH, FLASH-FLASH-OFF, OFF-ON-OFF, FLASH-FLASH-ON) please check if the LED codes are similar to one of these.
Once I get the information I will assist you further.
fredleiming
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May 15th, 2014 01:00