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June 23rd, 2012 04:00

Dell Inspiron N5110 Touch Pad not working

I have been through the whole forum and though everyone is posting about their touchpad issues none of them seems to be a fix for my touch pad problem.

I brought a new dell Inspiron N5110 and after a week all of the sudden the touch pad stopped working. I restarted the laptop and then it started working but the next time I switched my laptop again it was not working and since then I am unable to use the touch pad. I have installed UPDATED DRIVERS for my touch pad but still no good. And YES I have made sure that the Touch Pad is NOT locked, in fact when I press Fn + F3 it does not do anything (The small orange led light does not glow).

When I check in the Mouse options it does not show the Dell Touch Pad Tab, while the Dell Touch Pad Driver Software is shown in Programs and Features.

Can someone please help me out in this regards?

4 Operator

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2.5K Posts

July 31st, 2013 23:00

Hi drewthealmanac,

Yes, this seems to be an hardware issue, Depending on the warranty status we can help you further, please use the link below to check the warranty status.

http://dell.to/YeuzUO

Please punch in the system service tag or express service code. In case your system warranty has expired please contact the Out of Warranty department 1-800-288-4410 (U.S.Customer only). In case your system is under warranty please send me the system service tag or express service code through a private chat, so that I can help you further.

Click on my username select start conversation and send me the details.

5 Practitioner

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274.2K Posts

August 1st, 2013 23:00

Make sure in device manager that you've selected view hidden devices from the view menu tab. I wasn't finding it until I selected that.

I have found that this issue is intermittent but persistent. Before finding this thread, I'd run chkdsk /r and it would fix it until I rebooted once or a few times, same thing has happened three times within this week.

I uninstalledand reinstalled the driver, much faster than chkdsk /r. Ironically system refresh (windows 8) didn't resolve the issue either.

It's strange we're all experiencing this around the same time no? It's not an old laptop, only halfway through financing it and don't care to spend more money on having a touchpad replaced if hardware related :/ 

4 Operator

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2.5K Posts

August 2nd, 2013 02:00

Hi kutegizmo,

You can refer to the link below to perform the clean installation of windows.

Note: Please backup all the important data and perform the manual installation restore using the link below.

http://dell.to/Wj9o0m

In case after reinstalling the operating system if the issue persists then it could be a hardware issue.

I hope you find this useful.

1 Message

September 24th, 2013 11:00

Hi Roshan,

Had to write to say THANK YOU and tell you that your advice helped me.

After having my Dell laptop computer 1 year, I was working on it last night and I went to log back in all of a sudden

the touchpad stopped working.  I rebooted several times and still it did not work so I gave up.  I was baffled because I never experienced this. 

When I arrived at work this morning I googled help and clicked on this site and read your thread that said to

press Fn+F3 to enable/disable the touchpad and viola! the orange/amber light left and my touchpad works!

So, so happy and thankful - have a wonderful and blessed day.

Monya

May 6th, 2014 23:00

Hi! At the onset I would like to thank you as you got me out of a great mess that I went through while typing as I was unable to disable my N5110 touch pad and despite repeated calls to their help line,they were unable to help and the problem persisted even after my paid warranty got over,and when I called to cite the similar problem of the cursor jumping all over the place and the whole write up getting wiped out and making typing a harrowing task,I was told first to take the warranty again by paying inr7000 and then only then will they take up my issue to be resolved.This was followed by a promised call back from one of their managers after I complained that I already have paid inr 7000 previously and only a couple of days back the warranty expired,and that the problem was reported while my warranty was in progress and that this is a fit case to convey about the lousy service of dell to some networking sights like twitter and fb,but to my surprise no call was forthcoming and then I in my desperation googled and lo and behold! you came as a saviour.Now I have disabled the <ADMIN NOTE: Profanity removed as per TOU>thing and can type normally.Much thanks to your for this great help.

1 Message

July 28th, 2014 02:00

Hi guys,

I have exactly the same problem as Dexaj, but the difference is my laptop is Inspiron 1420.

I've tried to uninstall the Touchpad driver and, download the driver, reinstall the driver, and then restart the laptop. I've tried 3 times already, and it's still not working. I tried to open the dell touchpad folder in (dell->drivers->R165804) and click on the DelTPad icon, not working. Right click on DelTPad icon, and choose 'run as administrators', the application still won't open.

On the device manager, when I expand "Mice and other pointing devices" there's no dell touchpad, only my USB mouse which I'm using right now, since I can't use the touchpad.

Can someone please help me about this? Thank you

1 Message

September 8th, 2015 09:00

My touchpad is working but its not clicking when tapped and both the right and left buttons are not working. I have Dell Inspiron n1150. please help me. i will send you my service tag 

1 Message

November 15th, 2015 02:00

Dear Dell Community Members,

I have got an Inspiron 15R N5110, and I have a similar touchpad problem. I don't know why, but I suddenly began to experience a problem of not being able to click with the touchpad. The cursor moves quite well when I touch it, but it does not click when I tap on it, and the two right- and left-click buttons that previously used to do well began not working either.

I used to have the latest touchpad driver, and I have been using the Windows 10 Professional Plus 64-bit operating system for a long time before this problem occurred.

When I try to turn off the touchpad by Fn+F3, it does go off and the orange light becomes on.

But each time when I try to uninstall the Dell Touchpad Driver, it seems that I can, but after rebooting I see it in the drivers list again.

I will appreciate your help.

Thank you very much.

Best,

Coskun

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