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December 15th, 2012 05:00

Dell screen keeps on turning off

Hello everyone!

I have a big problem with my new Dell laptop - Inspiron N5110.

It was working fine at the beginning but now it is impossible to use. The screen of the computer keeps on turning off every few minutes...

I suspect it might be related with the fact that I started using HDMI cable when connecting it to the TV. The connection was working for a while (though it was possible to see the video on TV screen only, not on the laptop).

But now even disconnected laptop 'thinks' there is TV connected and automatically turns off the screen. The button on the far right side of the keyboard keeps on turning on by itself (square with a line across, indicating another screen used).

Please advise how to fix this major problem - it becomes impossible to use my new laptop...

Thank you in advance!

Best regards,

Neringa:)

January 5th, 2013 05:00

Hi again!

Could you please help me regarding the screen problem? It keeps on turning off every few minutes now.

It is impossible to use my new laptop because of it...

Thank you.

Neringa

1 Message

May 1st, 2013 13:00

Hi

I have had the same problem with my laptop after connecting a HDMI cable to the laptop to show on the TV. I followed the above actions you stated and it seemed to work for a short time, however, even when I put my USB into the laptop, I have to repeat the process every time. Can you please suggest what I should do now to stop it keep happening?

Many thanks

Luby

1 Message

January 31st, 2014 21:00

Same problem... did all the above.. downloaded all new drivers.. works fine in safemode or with no video drivers installed

please answer with fix

thank you

May 15th, 2016 11:00

Hi neringa, 

i am facing the same problem. were you able to solve this problem???

Ishtiaq

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