Start a Conversation

Unsolved

This post is more than 5 years old

Closed

4 Posts

179912

January 20th, 2009 19:00

Error code 1000-0146 and error code 0F00:0244

I got the dreaded blue screen today.  Problem: unmountable_boot_volume   After running diagnostics as directed by the support site, I received the aforementioned error codes.  So do I need a new hard drive, or what?  If so, any luck with recovery of information off of a hard drive.  (Save the "you should have backed up speeches"! ....Duh...now I have kicked myself enough already!)  I heard that you could buy a relatively inexpensive SATA 2.5 external something or other... and put your faulty drive into it and then try to recover information.  What gives...  I could really use my pictures and my i-Tunes library back!

thanks,

Jingall

8 Posts

July 4th, 2009 07:00

I have a Dell laptop Inspiron 6000 Int centrino moble techinology. I bought it in 2005 from Dell. If I could just get that blue screen off the computer I could recover my data and reinstall windows. I know there has to be a way but finding out is the hard part!! Hope you can help!

Thanks Denise

9 Legend

 • 

87.5K Posts

July 4th, 2009 08:00

As you've been told, the only solution is a replacement hard drive.  This one is a good choice;

http://www.newegg.com/Product/Product.aspx?Item=N82E16822136130

To recovery your data, purchase one of these:

http://www.newegg.com/Product/Product.aspx?Item=N82E16817349004

Remove the hard drive, mount it in the case, and attach it to a working system.  See below for hardware manual and hard drive removal/install instructions. 

You will need to take ownership of the files you want to copy:

http://www.newegg.com/Product/Product.aspx?Item=N82E16817349004

Copy the files to the working system's hard drive.

I would STRONGLY suggest buying TWO hard drives - one to replace the failed on and one to put into the case after you're done recovering files - there are two types of hard drives:  those that have failed, like your original, and those that WILL fail, like the replacement.  By purchasing a back up drive you will avoid the need for data recovery the next time this happens.

 

If you do not have a copy of Windows to reload, you will need one:

http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?c=us&l=en&s=gen&redirect=1

and the service manual for your system is here:

http://support.dell.com/support/edocs/systems/ins6000/en/sm/index.htm

 

If you can't or aren't willing to do the recovery, drive swap and reload yourself, you can have it done by a local shop - but because it will involve a few hours of labor, expect it to cost $300 or more over what the hardware costs.

 

 

8 Posts

July 4th, 2009 10:00

 This is what appears when I try to install windowxp. I can't start my computer to do the things they suggest. It seems I would be able to get this screen off my computer some way  or some how??? What do you think?

I really do appreciate all you input and time!

Thanks again

Denise

9 Legend

 • 

87.5K Posts

July 4th, 2009 11:00

I  don't know how much clearer I can make the instructions.

 You CANNOT boot this drive - it is FAILING.  If there is data on the drive you need, REMOVE THE DRIVE, MOUNT IT in a 2.5" USB 2.0 EIDE external case as above, and attach it by USB to a working system.  Take ownership of the files and copy them to the working system's hard drive.

Then REPLACE THE DRIVE with a  new one, and reload Windows.

There is NOTHING you're going to be able to do with this drive without the use of another system to recover your data. 

 

September 25th, 2009 19:00

ejn63:

I don't think the previous poster understood that she had to "physically" open her tower and take out the drive, and replace it with a new one!

I would like your suggestion on nearly the same topic. Anyways, after struggling for 2 months on what seemed to be a virus or worm that seemed to disable my Kaspersky Anti-virus (who knows) on my Dell (Desktop) Dimension 2350, I suddenly received the horrid blue screen with "unmountable_boot_volume".

After reading up on the Dell forums, I did the F12, and found the IDE Disk Error Messages on the Read test to be: 0F00:0244  & msg: Block 6557782 Uncorrectable data error or media is write protected.

Verify Test- IDE Disk Error code: 0F00:1A44   msg:Block 6557782. The computer was purchased in 2002 and is not under warranty, so can you suggest a drive I can purchase or whatever else I may need? (and where to purchase them) Since it is so old should I just purchase a new computer? I would like to get my documents, Itunes, and picts off the system at least. 

I considered myself more than a novice until this happened.

On another post someone was suggesting to another user to try to do the "R" recover/repair. Then there was a warning that you would  lose all info on the drive if this was done. I can't even get my boot disk to start up soI don't know what they mean, unless I am not understanding. Is the "R" repair accessed from one of the "F#" keys?Should I try that first? I would appreciate your help and suggestions. Thanks!  

9 Legend

 • 

87.5K Posts

September 25th, 2009 19:00

The 2350 needs a standard 3.5" EIDE (NOT SATA) desktop drive.  Replace the drive, and reload WIndows.  Connect the faulty drive as a secondary (you'll need to enable it in BIOS setup) or mount it in a 3.5" external case and attach it to a working system to see what you can still read.

I would suggest also purchasing a second drive to install externally for keeping backups in the future.

 

1 Message

January 2nd, 2010 22:00

What if I don't get a blue screen?  What I get is the 'XP' screen, where it goes before the screen where you can logon.  It looks like it's doing something, because the bars at the botton keep going, but just doesn't get past this screen.  I only got this error message when trying to run the diagnostics...  Any suggestions?

February 14th, 2010 16:00

 

ejn63:

Thanks for the insight and reply. I finally got a new computer from ZT Systems with Windows 7. I also purchased a backup device called "Clickfree" automatic backup, that will back up files on several computers up to 320GB.  

I was wondering if I could hook the backup device to my old computer and see if if would be OK to download what might be left on the system? Would that work? I just don't want to damage anything else and thought it might save some expense on buying another drive or a case for the old one.

9 Legend

 • 

87.5K Posts

February 14th, 2010 16:00

Not if the old system won't boot, no.  You'll still need to put the drive in an external case to read it - and attach it to a working system.

 

February 15th, 2010 16:00

What would I use the external case for after I do this? I am asking, cause I am looking at some on Newegg  and Amazon.com, and don't want to spend a fortune on something I only need one time.

I was looking at prices ranging from $13.99 up to $50.00, but less than $50.00 if possible, unless quality for what I am using it for is determined by the price. Can you recommend or suggest one?

9 Legend

 • 

87.5K Posts

February 15th, 2010 17:00

It isn't clear which model system the drive came from?

3 Posts

January 9th, 2011 07:00

I have a Dell 1525 INSPIRON aND WHN EVER I TURN IT ON IT SAYS ERROR LOADING OPERATING SYSTEM aND I HAVE THE DISK bUt wHEN I  PUT IT IN IT SAYS  PRESS ANY KEY TO TO BOOT FROM CD AND I DO BOOT FROM IT I GET THE WINDOWS BAR THING AND AFTER THAT I JUST GET A BLACK SCREEN I REALLY DONT CARE IF I LOOSE ANYTHING I JUST WANT TO NO WHAT IM DOING WRONG OR HOW TO RESTORE  TO FACTORY SETttiNGs!! OH AND ITS VISTA 

9 Legend

 • 

87.5K Posts

January 9th, 2011 08:00

Start by running an extended hard drive diagnostic - F12  at powerup.  Boot to the Dell diagnostics from the menu, and let the quick tests run.  Then boot to the full 32-bit diagnostic and run an extended hard drive test.  If the drive fails, as is likely - you will need to replace it.

 

9 Legend

 • 

87.5K Posts

January 9th, 2011 15:00

If you need to recover data, purchase a drive case such as the one below, and mount the drive in it.  Attach it to a working system - you may be able to recover some or all of your data files.

As for the rest, you must replace the drive - whether it sounds like it or not (and any technician who bases a diagnosis on how a drive "sounds" is suspect), the drive has bad sectors and must be replaced.

http://www.newegg.com/Product/Product.aspx?Item=N82E16817182140

3 Posts

January 9th, 2011 15:00

I diD SOME TEST AND THIS IS WHAT THEY SAID 

0F00:07SD MSG: DISK_0 SELF-TEST READ ERROR

0F00:0244  MSG:DISK_0 bLOCK 20561920- CANTCAN'T READ REPLACE DISK OR REMOVE WRITE PROTECTION

2000-0146 MSG: HARD DRIVE 1 SELF TEST LOG CONTAINS PREVIOUS ERROR (S)   

ANY CLUE WHAT THIS IS??

No Events found!

Top