This post is more than 5 years old
6 Posts
3
9749743
Hard Drive Failed during diagnostic. Error Code 2000-0142
Dear forum / Dell support guru's,
Please help. I have just run a diagnostic on my broken Inspiron and have the following error message:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Error
Error Code 2000-0142
Validation 27607
Msg: Hard Drive 0 –
S/N WD-WX61E41CHS37, self test unsuccessful. Status = 7
The given code and
message can be used by Dell Technical Support to help diagnose the
problem.
Do you want to continue
testing?
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
** Hard Drive 0 – DST
Short Test **
Test Results : Fail
Error Code 2000-0142
Validation 27607
Msg: Hard Drive 0 –
S/N WD-WX61E41CHS37, self test unsuccessful. Status = 7
vipin536
1 Message
0
November 23rd, 2013 16:00
MY COMPUTER STOPPED WORKING. I AM NOT EVEN ABLE TO BOOT IT. WHEN I RAN DIAGNOSTIC TESTS IT SAID HARD DESK SELF CHECK FAILED. CAN YOU HELP ME TO RESOLVE THIS ISSUE
Rob57Edwards
1 Message
0
January 2nd, 2014 01:00
Hi,
I also have a Dell Inspiron 1545 that is out of warranty (by a few months) and a failed HDD drive as per the posts above (Error 2000-0142).
Could you tell me how I can get the specification for a replacement drive and how I might obtain one either- from Dell or one of its agents and delivered in the UK?
Regards
ejn63
9 Legend
9 Legend
•
87.5K Posts
0
January 2nd, 2014 03:00
Any standard 2.5" SATA notebook drive (hard drive, hybrid drive or solid state drive) 7- or 9.5 mm height, will work. Any computer shop or online store will have a workable replacement drive.
klopez122
1 Message
0
April 2nd, 2014 23:00
Hi my name is krystal lopez and I am experiencing the same problem as the one above... an error 2000-0142. I purchased my laptop from Dell about four years ago... Can you please get back to me asap if you can help me by checking into my product and what can be done to fix it!!! This computer has my whole life on it!!!
ejn63
9 Legend
9 Legend
•
87.5K Posts
0
April 3rd, 2014 03:00
If you don't have a backup of your data, remove the hard drive, mount it in an external case (see link) and make one - NOW. You will need to attach the drive to a working system. When you order the case, you will also need a new, 2.5" 7- or 9.5 mm SATA notebook drive; your hard drive has failed.
http://www.newegg.com/Product/Product.aspx?Item=9SIA4DA1F74963
ejn63
9 Legend
9 Legend
•
87.5K Posts
0
April 5th, 2014 15:00
Call Dell with the exact error - they will send you a replacement drive (on most systems the drive is user-replaceable). If your system does not have a user-replaceable drive, they'll either send you a box in which to return the system to Dell for service, or arrange for onsite service if you purchased that with the system).
Anonymous
5 Practitioner
5 Practitioner
•
274.2K Posts
0
April 5th, 2014 15:00
I am having the same problem with my laptop and I bought it just one month ago.
Please tell me that Dell Can do something.
tvr872
1 Message
0
April 12th, 2014 12:00
Thank you Manpreet. Today I have the same problem. I fix the problem with replacing the hard disk.
schirchir
1 Message
0
April 29th, 2014 01:00
<ADMIN NOTE: Service tag removed as per privacy policy>
tylers52488
1 Message
0
May 20th, 2014 07:00
Hi,
I am accually having the same exact problem and its say Hard Drive Failure error code 2000-0142 validation 118066. What should I do to fix this problem?
lamba.rohit27
1 Message
0
May 23rd, 2014 21:00
Dear Reader
During pre-boot scan i found following result
Error Code:- 2000-0142
Validation 18677
Msg Hard Drive 0-S/N S2WFNYMC, test unsuccessful. Status = 7
What should i do please reply me as soon as possible on my mail id
my mail id is <ADMIN NOTE: Email id removed per privacy policy>
ejn63
9 Legend
9 Legend
•
87.5K Posts
0
May 24th, 2014 04:00
Your hard drive has failed and will need to be replaced.
Anonymous
5 Practitioner
5 Practitioner
•
274.2K Posts
0
May 30th, 2014 14:00
Hello,
I have the same problem with the Error Code 2000-0142. Can you check if my laptop is under warranty and something might be done.
Thank you,
Serghei
ejn63
9 Legend
9 Legend
•
87.5K Posts
0
May 30th, 2014 15:00
You can check the warranty status using the service tag number.
mubassir
2 Posts
0
June 1st, 2014 22:00
Dear forum / Dell support guru's,
Please help. I have just run a diagnostic on my Inspiron 15R and have the following error message:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Error Code 2000-0142
Validation 73224
Msg: Hard Drive 0 –
S/N WXAQ1E42DFS97, self test unsuccessful. Status = 7
The given code and
message can be used by Dell Technical Support to help diagnose the
problem.
Do you want to continue
testing?