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10490
February 19th, 2013 15:00
how do I format and start from new with factory disc
how can i get back to new???
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DELL-Appu S
3.1K Posts
0
February 19th, 2013 16:00
Hi Jimmolinaro,
Please share the operating system installed on your computer. Did you create the recovery disc or your received it from from Dell?
If you have Windows 7 operating system, you may try the steps mentioned in this article http://dell.to/Qe7jyP
Let me know if you are using different operating system. I will share the steps.
Please reply if you have any questions.
jimmolinaro
3 Posts
0
February 19th, 2013 20:00
I have Windows Vista and no recovery disc just the two that came with my studio .
DELL-Appu S
3.1K Posts
0
February 20th, 2013 16:00
Hi Jimmolinaro,
Please specify the type of disc you have. You may refer to the image below:
Operating System Disc:
Drivers and Utilities Disc:
If you have the operating system disc, you can perform a clean install of the operating system. Please refer to the link : http://dell.to/Y92ARm
Note: This step leads to complete data loss including pictures, music files, videos, documents and applications.
Please reply if you have any questions.
jimmolinaro
3 Posts
1
February 20th, 2013 21:00
I have both what is the procedure to follow?
Philip_Yip
7 Technologist
7 Technologist
•
16K Posts
0
February 21st, 2013 16:00
Also have a look at A Clean install of Windows Vista (page 116-168):
http://philipyip.files.wordpress.com/2013/02/windows-reinstallation-guide-02-02-2013.pdf
DELL-Appu S
3.1K Posts
0
February 21st, 2013 16:00
Hi Jimmolinaro,
Thank you for the response. You may refer to the link Manually Reinstall Your Windows Vista Operating System : http://dell.to/Y92ARm
Please click on the option Click here for Microsoft Windows Vista.
After you've re-installed the operating system on your computer, please refer to the link on How to Download and Install Drivers in the Correct Order dell.to/vQAp1f
Hope this information helps.