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February 19th, 2013 15:00

how do I format and start from new with factory disc

how can i get back to new???

3.1K Posts

February 19th, 2013 16:00

Hi Jimmolinaro,

Please share the operating system installed on your computer. Did you create the recovery disc or your received it from from Dell?

If you have Windows 7 operating system, you may try the steps mentioned in this article http://dell.to/Qe7jyP 
Let me know if you are using different operating system. I will share the steps.

Please reply if you have any questions.

February 19th, 2013 20:00

I have Windows Vista and no recovery disc just the two that came with my studio .

3.1K Posts

February 20th, 2013 16:00

Hi Jimmolinaro,

Please specify the type of disc you have. You may refer to the image below:

Operating System Disc:

Drivers and Utilities Disc:

If you have the operating system disc, you can perform a clean install of the operating system. Please refer to the link : http://dell.to/Y92ARm 
Note: This step leads to complete data loss including pictures, music files, videos, documents and applications.

Please reply if you have any questions.

February 20th, 2013 21:00

I have both what is the procedure to follow?

7 Technologist

 • 

16K Posts

February 21st, 2013 16:00

Also have a look at A Clean install of Windows Vista (page 116-168):

http://philipyip.files.wordpress.com/2013/02/windows-reinstallation-guide-02-02-2013.pdf

 

3.1K Posts

February 21st, 2013 16:00

Hi Jimmolinaro,

Thank you for the response. You may refer to the link Manually Reinstall Your Windows Vista Operating System : http://dell.to/Y92ARm 
Please click on the option Click here for Microsoft Windows Vista.

After you've re-installed the operating system on your computer, please refer to the link on How to Download and Install Drivers in the Correct Order dell.to/vQAp1f

Hope this information helps.

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